3 Replies Latest reply: Oct 21, 2011 7:07 PM by Loriloucr
Loriloucr Level 1 (0 points)

I recently inherited an iPad from my dad and am wanting to change the ownership so that I can download books, apps, etc. to the iPad. When I access iTunes store from the iPad, it asks for his password, which of course I don't know and can't get.


I somehow managed to get the music from my iTunes account onto the iPad, and in my iTunes account it recognizes the iPad as an authorized device.  But still, I cannot use the iTunes store on the iPad itself or add any apps to the iPad.  Is there something else that needs to be done???


I've followed some of the discussions, but I can't seem to make the iPad restore.  But then again, don't really know how to do it step-by-step.  ie; does the iPad need to be plugged into my computer in order to do it?  Or do I do it from the iPad as a standalone item?  Where do I navigate?  Sorry to sound so dumb, but this is really frustrating!


Thanks for any help!

iPad 2, iOS 4.2
  • Eric Ross Level 6 (11,665 points)

    You should go into the settings>store then click on the Apple ID when the pop window comes up select sign out then sign back in with your Apple ID and password.

  • Skydiver119 Level 7 (25,992 points)

    can you plug it into itunes and when you click on the device, on the 'main page' do the 'restore software' thing? See if that would wipe it back to a 'out of the box' state. You might have to start all over with all your apps from scratch or choose the 'set up a new ipad' option. (you don't want to do the restore from backup or you'll be right back where you started i think)

  • Loriloucr Level 1 (0 points)

    That was perfect, thank you!!!  And the best part it, I got to keep all the apps and photos my dad had on his iPad.  That's absolutely terrific!