6 Replies Latest reply: Oct 22, 2011 3:30 AM by ozzed
ozzed Level 1 Level 1 (0 points)

When I try update an App I get this message: "Dear ...,  You've entered ...@....com as the contact email address for your Apple ID. To complete the process, we just need to verify that this email address belongs to you..."  I can't complete the App update but suspect this is a scam. Does anyone know?

  • Allan Sampson Level 10 Level 10 (123,375 points)

    Since all apps are downloaded from the iTunes app store - unless you have hacked your iPhone in order to download and install unofficial apps from unknown and untrusted sources and since app updates are downloaded from the iTunes app store only as well, not sure how this message could be a scam. This is sent via email, or a pop-up message on your iPhone or with iTunes on your computer when attempting to download an app update?

     

    If sent as an email, what happens after selecting to download an app update with the App Store app on your iPhone, or with iTunes on your computer? No error message is provided - just the email is received?

  • ozzed Level 1 Level 1 (0 points)

    Phone def not hacked. Legit downloads all the time. No error message, just a pop up saying I need to verify my email address, go to email and follow the instructions. Looks suspicious to me. Thanks

  • wjosten Level 10 Level 10 (93,760 points)

    When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. You can verify by signing in at My Apple ID. You'll receive an email prompting you to verify.

  • michaelfromtoukley Level 1 Level 1 (0 points)

    I have the same problem- it says it needs me to verify my mac email and says it has sent me an email

    But cannot find it anywhere & my phone is not hacked

  • michaelfromtoukley Level 1 Level 1 (0 points)

    & when I sign into the  my apple id link as suggested it just gives me the option to resend it! The same problem is with my iPad and iPhone!!

  • ozzed Level 1 Level 1 (0 points)

    I have just downloaded the latest IOS and the problem has gone away. I would NOT reply to that verification request. Sounds dodgy to send you iTunes password to someone who knows your email address.