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Apple ID verification problem

Please help! I am having a repetative issue now with trying to update apps from the app store on my iPhone. It keeps telling me the Apple id is not verified and click the link, etc. When I do, it says it will send a "verification email". I've now done this about 10+ times and never get an email. Also, I have tried changing passwords etc. I have 2 email addresses an @me and a generic gmail, hotmail etc. I still never get the email. Should I just call support or does anyone out there have any clue. I've downloaded new apps, etc, since then but it won't update simply because of the ID, it makes zero sense and I am getting very frustrated...

iPhone 4, iOS 5, new 4s iPhone

Posted on Oct 22, 2011 12:46 AM

Reply
71 replies

Dec 21, 2011 12:40 AM in response to sfraja1

WTHell?

I've the same problem. Two new devices.

Does Apple notify anyone somehow when there is a Fork up?

Surely this many issues with this MUST ring some kind of alarm bell with Apple?

I've also tried multiple accounts, all of which arrive at the same error.

Convoluted proceedures and false positives = Crap.

I give it a few more days and i'm taking them both back for a refund.

Fork you Apple.

Jan 28, 2012 8:20 PM in response to crtexas

I just saw all of the responses on here (but didn't read them all) and I called support, they had a specialist call me back and they deleted one of my accounts that was active and causing the confusion. They were very helpful and I haven't had an issue since! I know calling is a pain but it worked, hope this helps.

Feb 2, 2012 6:43 PM in response to crtexas

Since this has been viewed over 6200 times I would say apple should read it! We are all having the same issues!!

I have now spent many hours on this APPLE ID issue and still no luck from apple. I paid for an Apple ID for 10 Years with my .mac account which did not have the email address format. So now I bought an IPAD and had to convert to the email address format - OK no problem except all the APPS and Music purchased under my original ID ar NO LONGER linked to my @mac.com address. Where did they go? I have 3 other macs trying to sync and now nothing works! Come on APPLE - Read your own posts and help us. I did not change my account, you did. I am a loyal 30 year apple fan and this is the most PC thing you have ever done. The apple Experts at the store are telling me I have to pay for tech support help to fix your server issues - - Come on!!! That would not work anyway - - Just read all the people who have tried at this link and you will see that many people have this issue and the tech support does not know how to fix it.


I don't want an @me.com or a @mobileme.com account - you gave them to me and I guess I can ignore them but HOW do I get logged into my ORIGINAL APPLE ID to get my stuff linked properly to the @mac.com address??? It never sends an email, and it says I don't know my own birthday. For some odd reason I think you have an issue which is causing me great pain. But thanks for the free extension of MobileMe to June 2012. Unfortunately I can't get to my stuff!!!!



https://discussions.apple.com/thread/3422165?start=15&tstart=0

Feb 16, 2012 3:35 PM in response to lightavatarchaos

Ive had to reset my password 5 times.. i can log into the apple website with my Apple ID and Password fine, but when i try to update my apps, no cigar. Its really getting on my nerves and then i find out i have to PAY to have apple help me fix their problem. As if i havnt put enough money into their company already. Come on Apple. Sort it out.

Feb 28, 2012 4:37 PM in response to Margtoo

Ahhhggggrrr....I'm so mad with Apple now. I'm sure they screwed many people up.

I tried evething I could and ended up recreating my Apple ID exactly how it was before. I lost everything...where are my purchasing I've done all these years ?????

And now I need to pay for support ???? *** ????

F..k it...I hate when this happens...do we look idiots ???


Can't believe...this is ridiculous.

Mar 2, 2012 7:29 AM in response to johnfromblairgowrie

Thanks! really helpful. No wonder it kept saying I had the incorrect birth date (really?😕) it was simply because I did not included the full email address... thanks again😀

I love Apple for the 20+ year I have been using it, but sometimes they can get a little tricky. Also when I was reseting my password, I tried to use my 'usual' passwords, and it remembers that I used them in the past! aggghh! 😠, oh well, problem solve, *happy dance* 😝

Mar 14, 2012 4:09 PM in response to crtexas

I have recently bought an iPad 2 and signed in to iTunes and FaceTime etc with my original hotmail apple id. However I decided to switch to my googlemail account because I am planning on closing my hotmail account soon but when it came to the stage where apple should have sent my googlemail a message to verify the change I never got it. For some reason the app store allows me to log in (even though according to the apple website it still hasn't been verified) but imessenger and FaceTime pop up with an error message saying an error occured while trying to verify the email address. I keep checking my junk mail but I have tried numerous times to verify my account but I never get a message. Any help?? I can't even change it back to my hotmail address so for now I can't use messenger FaceTime or iCloud

Mar 16, 2012 10:27 AM in response to crtexas

I'm having a similar problem to the OP. Here are my own observations:


- I log into the Apple Support Communities site but I'm redirected to a support page saying I need to check my Apple ID

- I log into the Apple ID management page and see options to verify my email address and to combine my email address and Apple ID

- When I try to verify my email address, I never receive any verification email from Apple

- I go through the UI to combine my email address and Apple ID which gives me a "Verified" confirmation message

- I go back to the Apple Support Communities site and I'm able to login successfully

- A few days/weeks later when I try to login again, I have to start over again


But I haven't had any problem with downloading, updating, or transferring apps between any devices. I haven't had any problems logging into the App Store either via my devices or within iTunes. It only seems to happen with the Apple Support Communities site.

Mar 18, 2012 3:06 PM in response to Danielle110489

I had reset my Apple ID password on my IPad but it wouldn't work on my IPhone. After weeks of agrevation I went to MobleMe (on my computer) and tried to log on. When it wouldn't I selected 'forgot passwor' and opted to 'change password'. I put in the password that worked on the IPad. Once it accepted that I signed in to MobleMe where I discovered I had never moved my account (on the computer) to the cloud. Once it was moved my Apple ID password worked on all devices! Hope this helps.

Apr 18, 2012 11:01 PM in response to crtexas

I found a possible solution — a work-around. But you need an iPad (maybe iPhone okay).


Proceed to set up iPad with iCloud, which requires your Apple ID. Go as far as you can, and there might be a point where it asks you to verify your Apple ID email address (because the verification from website failed). Click whatever is necessary to verify. I had to do so for FaceTime.


Bingo. I get the verification email immediately in my iMac. Verified it through standard desktop website. Everything seems okay. My email address shown at appleid.apple.com is now verified with green check mark.

Apr 24, 2012 8:08 PM in response to crtexas

I'm having a lot of problems as well with apple id and psw. All I wanted to do is to download skype for the ipad. It just refused my psw. Then I tried to create a new account, by mistake I typed the wrong date of birth. Now it tells me I do not meet the minimum age requirement. Then I send a email to the support. I'm still waiting for them. Mean time I tried to log into the app store on the imac. I keep getting type in your psw to view your billing info. I cannot get pass this. Then I logged into the my apple account all look ok, and I change my psw. Now I cannot get into anything at all. But I logged in to submit this, and the psw was accepted. I still cannot get into the app store the itune. I tried again to create a new apple id, but it keeps telling me I already have one. How to I clean the slate and start from zero again.

Apple ID verification problem

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