Previous 1 2 3 4 5 Next 71 Replies Latest reply: Mar 8, 2015 6:15 AM by jack859363 Go to original post
  • ringow Level 1 Level 1 (0 points)

    I'm having a lot of problems as well with apple id and psw. All I wanted to do is to download skype for the ipad. It just refused my psw. Then I tried to create a new account, by mistake I typed the wrong date of birth. Now it tells me I do not meet the minimum age requirement. Then I send a email to the support. I'm still waiting for them. Mean time I tried to log into the app store on the imac. I keep getting type in your psw to view your billing info. I cannot get pass this. Then I logged into the my apple account all look ok, and I change my psw. Now I cannot get into anything at all. But I logged in to submit this, and the psw was accepted. I still cannot get into the app store the itune. I tried again to create a new apple id, but it keeps telling me I already have one. How to I clean the slate and start from zero again.

  • Aztian Level 1 Level 1 (0 points)

    i haveing the same problem


    i get a new card its the same card nr same pin All are the same . only the security code is new and now my card gets the mgz try new code ...and my bank/post offcielle says its Apples problem and not mine



    i try to maling the Apple support for iTunes and get some frappées help i cant use at All , or some i ready done before ...

    so now i cant Update my apps or redownload



  • Ricky Leo Level 1 Level 1 (0 points)

    I want to learn to use my Apple ID and sign up thanks

  • moog5 Level 1 Level 1 (15 points)

    Apple IDs are a complete mess. Can't get updates from the App Store, can't log onto Messages Beta. Yet can log onto the iTunes store and iOS App Store (and here). This all seemed to stem from the switch from to


    This has been broken for countless users (just on here, who knows how many more out there) ever since. I've stopped using the App Store because if I buy from there I can't later update the app (not to mention having to remember to launch the App Store just to even see if there's an update waiting).


    Apple have dropped the ball on this issue big time, and don't appear to be remotely interested in acknowledging it, never mind fixing it.

  • oulion Level 1 Level 1 (0 points)

    Hey!I made my subscription for Apple ID but I can't receive a verifing e-mail.I select many times the verifing button and I still don't receive any e-mail!!!What am I supposed to do?

  • Andy Smith5 Level 1 Level 1 (5 points)

    I too have the same problem. 


    Three devices, but cannot use Facetime on IMAC or Iphone because "email with verification link" (for Apple ID) is never actually sent to my email address on IMAC and "You were signed out of Facetime because your apple ID or password changed". 


    Apple need to address this please.

  • Gendo_Rokoubungi Level 1 Level 1 (5 points)

    Sometimes you have to call apple and sometimes your gonna have to email itunes store tech support.

    they will fix it in a day or so.

  • oulion Level 1 Level 1 (0 points)

    I found the veryfying mail in the trash folder...Check yours....

  • Andy Smith5 Level 1 Level 1 (5 points)

    I found the verify mail in the spam folder on googlemail in Safari.  It was never in Apple mail.  Hope it helps.

  • MarvelsM Level 1 Level 1 (0 points)

    Sign in on there then go to the  homepage and download the app store app(little blue button with shoppingcart) you will be redirected to the and then it seems to work.

    Well I think it worked for me.

  • doverrog Level 1 Level 1 (0 points)

    Anyone get anywhere?

    I've tried everything I can think of, including posting on this site and I still can't update my email address.

  • Ianvr Level 1 Level 1 (5 points)

    No return mail after reset pasword, helping friend, is the apple mail server down?

  • asefased Level 1 Level 1 (0 points)

    Same issue here. Emailing and talking is a complete waste of time. On the phone they tell you they cannot do anything and via email you get sent on wild goose chases via their boilerplate email responses. I'm taking my stuff to a local Apple store where I can talk to a live human being face to face and get this resolved.

  • Vicee Level 1 Level 1 (0 points)

    I was finally able to verify my address by using google chrome ... I Juat copied the verify link from my email and pasted it into chrome and it finally got around that **** oops sorry expired page. 

  • macproeh Level 1 Level 1 (0 points)

    Hello all,

    Im new to apple communities and Im grateful for this form.  I have been a long time apple buyer of apple

    products all the way back to the Mac 128.  I just have to voice a problem I have with apple support.

    I've never been treated this way before and I really don't know why.  It concerns the apple id.  When I bought

    products in earlier times, I never gave much thought to remembering and apple id.  This was a mistake on

    my part.  Now, it seems I have four of them, of which I know two of the passwords.  The problem is on the

    third Id, i do not know the pass word and it is tied to some of my iphone apps.  My iphone will not let me

    update these apps unless I have that password.  The problem is the email associated with this password

    is now not working as that provided got bought out.  So, there is no way to recover it.  Second, when I answer

    the security questions on the recovery page, it wants to know my birthday, and all of a sudden and when I answer

    it shuts down.  With all that said, I cant recover the password and update the apps.


    Enter apple support, I finally got to account securuty yesterday, and you would have thought I was a criminal.

    I provived them with all information identifying who I was and even ansered the security questions.  The person

    I was working with was very "dumb acting",  asking me to repeat numbers over and over and kept putting me

    on hold.  I know cyber security is important, but come on.  He could see I'm a very loyal apple customer with

    a new iphone 5 on the way. I wanted him to help be reset the password to this account.  Needless to say after

    waisting 2 hours on the phone with him I nothing got got.  He kept saying he would sent me a reset email

    at another working email addres of mine, but it would not arrive.  Then he would go back to asking me security

    questions.  It was apparent he did not believe me on saying who I was.  I ask to speak to his suppvisor and was

    put on hold for another 20 minutes, and did not get a suppervisor.  He came back on and said there was not one

    avaible and took my number for one to call me.  It did not happen.  This apple id stuff is out of control.  Apple needs

    to do something about merging these Ids since they are so important.   I still have no clue what to do next other

    than rebuying the apps and using another id.  It is sad this simple problem can't be fixed.  Come on apple, Ive

    spent alot of money with you and you dissappoint me.  I guess i'm venting alittle, but does anyone have any

    ideas.  I hate to complain, but this is out of hand.


    John H.  (iphone, ipad, mac pro, macbook pro)