You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to Verify Apple ID - Email account is not accessible

I have 2 Apple IDs.


I've updated my iPad and iPhone to IOS5, and now I am unable to verify my Apple ID that I use for purchases.


For this Apple ID, I used an email address that is no longer accessible to verify the ID.


I have a money in this account from iTune gift cards, and I would like to use it for purchases.


How can I verify an Apple ID without access to the email account?

Posted on Oct 22, 2011 2:33 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2011 3:18 AM

hi,

I have the same problem , I'm going crazy too.

plz anyone can help us ??

I need to Update my apps soon and use my iPad and iPhone .

Ive been trying this for the past 3 days and still no e-mail !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

53 replies

Apr 22, 2014 6:46 PM in response to dedo.har

I too am having the same problem. I recently updated my iPad mini and i cant update my apps or purchase anything because i am unable to veify my Apple ID. I know my e-mail is correct as well as my password. After typing in my password as always before i update/download, it now says "You have not verified your AppleID." Tap OK to review the instructions on how to verify your Apple ID. Once i do that it takes me to the Email Verification window that states; "An email has been sent to address below with a link to verify your Apple ID, but i never receive anything. Ive been trying this for the past 5 hours and still no e-mail. What is going on??? I NEED HELP!!!

Jun 7, 2016 12:06 AM in response to Mr Truong

I didn't receive the verification email at first either, I clicked 'send email again' for 10 times but nothing happened. The next day I had received the verification email (all ten of them) with 'verify now' option but, again, when I clicked it nothing happened (a page that didn't load opened). I tried it many times during the day, still nothing. Once again, the next day the 'verify now' link worked… So I guess it can be a three day process.

Oct 22, 2017 3:56 AM in response to norlysalvador

I have been having the same problem. I can’t download any apps due to my verification failing.

It keeps saying “Choose a different payment method” which I can’t exactly do because I have been using my mothers credit card because I am only 12 😅 It’s been very annoying though because I can’t download back apps I have accidentally deleted.

I have messaged Apple so you could try doing that. They haven’t replied to me yet because I just messaged them but someone said it worked for them. Find them and click the link x

Unable to Verify Apple ID - Email account is not accessible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.