1 Reply Latest reply: Oct 22, 2011 3:08 PM by lllaass
biancafromhigh point Level 1 (0 points)

What can I do if my ipod cuts on goes to the apple screen and shuts off? and does that repeatedly

iPod touch
  • lllaass Level 10 (176,034 points)

    - Try resetting the iPod:

    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - If still occurs, connect it to your computer and try to restore the iPod via iTunes.

    - If iTunes did not see the iPod, see if placing the iPod in recovery mode will allow you to restore the iPod. For recovery mode see:

    iPhone and iPod touch: Unable to update or restore

    - Then try letting battery fully drain. Charge and try again

    - Last, make an appointment at the Genius Bar of an Apple store.