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iPhone 4S "no service" problem

hello all,


Just got my iPhone 4S 18hrs ago and it wen to "no service" like 3 times (so far)!!

  • I have changed carrier setting to manual I can select my network but still "no service"
  • I turned on then off "airplane mode" it goes searching... then "no service"
  • it only work when I restart or reinsert the SIM


Is this common? do I have to worry ?


Appreciate your inputs.


Thanks,

Abdullah

iPhone 4S-OTHER, iOS 5, iMac, iPad

Posted on Oct 22, 2011 11:40 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2011 2:48 PM

I had the same problem today, once I put the phone on airplane mode then turned it off it showed service again. If this continues I will take it back to the store.

729 replies

Jan 20, 2012 6:08 AM in response to tarasfrommiami

I have to say it's a mix between hardware and software.


The signal drop is software as when you switch from 3G to Edge, it resets the bars (prior to iOS 5, it never use to do this) it did it smoothly and without dropping the signals or calls.


The Searching / No Service bug problem that I had was with my SIM card. I replaced 3 of them and now it works better, but still not perfect.


I believe the problem could be hardware too. That is why Apple hasn't come clean yet. Also notice how long it is taking for them to release iOS 5.1? That's because a lot of problems are still within iOS 5.1 beta (almost a 3 month cycle)!!!

Jan 20, 2012 7:02 AM in response to abds2000

I have been having this problem for about a month already. I've tried everything that's been suggested here: I changed my SIM card, installed the latest build (9A406) of iOS 5.0.1, but the problem is still there.


The phone loses network all the time displaying "no service". The only way to get it back is to try to make a call and after the call fails it starts searching and after a while catches the network. Then I can make some calls and after 10-15 minutes it drops the network again and the process repeats itself.


It's VERY frustrating indeed. I bought the phone in Rome in November and for a month it seemed to work fine and then the problem started. Sometimes it displays "SIM failure" and I have to restart it to get it to work. I'm not sure if it started after I upgraded to 5.0.1, and do hope it's a software issue.


If after 5.1 the problem isn't fixed, it's suely going to be my last phone from Apple, which is very sad, since I've had three iPhones and this 4S is the worst phone I have evere had.

Jan 20, 2012 2:41 PM in response to abds2000

Apple can you please explain how it has been 3+ months that I still have multiple issues with my iPhone 4s but you a) show no interest in helping the people that already own the phone and keep selling a defective/buggy phone to more people b) announce new iBook software while iOS software released months ago still doesn't work. It seems as if your mentality is "We already got your money. Why not work on something else that will get us more money" What a slap in the face

Jan 21, 2012 5:55 PM in response to abds2000

it happens to me to get no service after I take out and put in sim. There was "no signal" non stop, search and no signal... try everything, no success. than I made a restore, but the problem persists. I tried with sim card from another operator, it says activation required.... I put back my sim, and than it start to work again 🙂 Messy, but works.

Jan 22, 2012 10:32 AM in response to chandan9198

I hate to say this guys...


take videos and pictures and post them on YouTube. Title it 'iPhone 4S No Service / Searching' bug and let the world see it.


I am going to wait one more week and then going in for a replacement costing Apple $200!


If they don't want to support us or advise us of a fix in the works, then I would strongly suggest you doing the same and replacing your iPhone and SIM card.


Apple will have to eat the $200. Replacing your SIM card I would get your carrier involved and point them to this forum.


I have waited since November for this problem to be fixed and Apple has no plans to hurry and fix it as I think they can not. I paid for a phone to work as a phone.

Jan 22, 2012 8:00 PM in response to efab

Great video...


I recommend contacting CNN, news sites and all the blogs - this is great exposure and Apple will get back to work in a faster timeline and get our buggy iOS working as it should be. We don't deserve what we our going through and we paid for a device to work and they have our money and are more concerned about features in iOS 5.1 than fixes - photo stream, 3G toogle etc... No mention on Apple's part about the constant Searching / No Service bug, Wi-Fi issues and signal drop issues on iOS 5.x except build number 9A406 regarding SIM / No Service which doesn't work. Both iOS 5.0.1 and iOS 5.0.1 9A406 were both failures. These two updates failed to fix the battery problems and No Service / Searching bugs. Apple hasn't acknowledged any problems and keeps denying it. Typical Apple style.

iPhone 4S "no service" problem

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