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iPhone 4S "no service" problem

hello all,


Just got my iPhone 4S 18hrs ago and it wen to "no service" like 3 times (so far)!!

  • I have changed carrier setting to manual I can select my network but still "no service"
  • I turned on then off "airplane mode" it goes searching... then "no service"
  • it only work when I restart or reinsert the SIM


Is this common? do I have to worry ?


Appreciate your inputs.


Thanks,

Abdullah

iPhone 4S-OTHER, iOS 5, iMac, iPad

Posted on Oct 22, 2011 11:40 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2011 2:48 PM

I had the same problem today, once I put the phone on airplane mode then turned it off it showed service again. If this continues I will take it back to the store.

729 replies

Feb 1, 2012 9:28 AM in response to mritacca

It also seems that Apple inadvertily chooses to punish iPhone users who choose not to jailbreak their phones. There is a history of the "No Service" message. Mritacca has had experence with it back in iOS 3 based on a post back on page 8. Looking into this, I came across some discussions that Apple will change the baseband firmware to keep ahead of or disable jailbreakers. So in their quickness to disable a jailbreak, the baseband is not fully tested and will sometimes cause this "No Service" message on legit iPhones. My iPhone 4S problems didn't start until I installed 5.0.1(9A405). With that update the baseband changed! So the path I am beginning to see is that this is going to continue to happen. Our phones will work for X amount of time. Jailbreak comes out. Update comes out to "add" features, but also changes baseband. "No Service" message comes back. Wait 4 months for phone to work again. etc etc.

Feb 1, 2012 12:01 PM in response to startxxinsanity

startxxinsanity wrote:


This will also fix your issue, you have an older build on your phone:


http://support.apple.com/kb/TS4148


Thanks for the response. I have known about this as well. It worked for some and didn't for others. Just like 5.0.1 (9A405) fixed the battery issues for some and for some it made it even worse. Last weekend my battery started to drain 20% overnight. It had never done that before.

Feb 2, 2012 5:50 AM in response to patbehn

I find that hard to believe...


this is my 4th iPhone 4S and it still does it.


Also, this problem came about after iOS 5.0.1 build 9A405. Build 9A406 doesn't correct the issue either.


This issue is now affecting many people who own iPhone 4 who upgraded to iOS 5.0.1


It didn't before that... it leads me to believe it is a software issue.


I am glad yours is working... I am waiting for iOS 5.1 and if this doesn't fix it, I encourage everyone to swap their iPhones... I know I will!

Feb 3, 2012 11:57 AM in response to abds2000

hey just want to tell you guys, this is 99% not the phone's problem. I had this problem just after I got my new iphone 4s today, then I called my service company and they said it's because the sim card wasn't activated.they let me hold on for sometime and then told me to connect my device to the itunes, then all set! try this!!!

Feb 6, 2012 9:22 AM in response to abds2000

OK I wanted to share my experience with the update with everyone as a warning to be carefully and decide if it is worth it. Mine had some small issues so I decide to try the update. The problem went away, but i noticed to phone was not working the same as it use to, So I went back to 9A405.


I use to be able to play iPod function over bluetooth for 2 hours and stream pandora over wifi for 6 hours and a few messages and call mixed in there and at the end of the day, it would be between 60 - 75%. Now my phone gets 2 hours of iPod over bluetooth and when I get home it will be >10%. I have gone and disabled all battery draining services on my phone now and still just as bad.


My Phone loose service randomly for a few seconds a few times a day. It also will disconnect from the towers and the only way to connect again is to either restart or turn airplane mode on then off.


My phone sometimes thinks there is a dock audio connect plugged in randomly. Now it will only play the 2nd half of notification sounds.


The phone does not stay off. If I try to turn it off, it will turn right back on.


I know this is not the normal issues people experience after this update, but be aware the are problems with this update and they do not affect everyone.

Feb 6, 2012 12:00 PM in response to rustyk123

I can confirm that I have seen most of these issues on my iPhone 4S. The first being the signal issue. The signal issue started after I stupidly updated my phone to 5.0.1. I wasn't having any battery issues like some were describing with 5.0, but I thought I would update. The battery drain wasn't what I would have expected from previous experiences with other iPhones, but it wasn't excessive and it wasn't getting hot. After the update, for 3 weeks, my phone was showing "No Service" all over town. I spoke with Apple and they said it was a carrier problem. I changed my SIM card and it was still doing this. I got 3 new SIM cards, 3 new phones, and countless restarts, fresh update, fresh download, wipe computer, set up phone as new, no iCloud, etc etc. I tried to return the phone but wasn't able to because it wasn't the original serial number. Then the battery issue came up. It was draining like 20% overnight in standby. I called Apple and the "Senior Tech" said this was normal. It was the settings that I had. I had to turn EVERYTHING off, if I expected it to get better battery life. The thing is the phone's setting had been the same for more than a month and unexpectedly it started draining the battery. The only solution I have been able to come up with thus far is to get rid of the phone. Apple isn't responding/doesn't care. To me the problems don't seem like they will ever end and Apple isn't going to stand behind its product. 3+ months and my phone doesn't work the way I was told it would and Apple says that the battery drain, the "No Service" message, the Safari cache issue, the yellow screen, the Audio problem, etc etc are all normal and don't worry about it. I know I am just one customer but I will no longer buy Apple products after this experience.

iPhone 4S "no service" problem

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