abds2000

Q: iPhone 4S "no service" problem

hello all,

 

Just got my iPhone 4S 18hrs ago and it wen to "no service" like 3 times (so far)!!

  • I have changed carrier setting to manual I can select my network but still "no service"
  • I turned on then off "airplane mode" it goes searching... then "no service"
  • it only work when I restart or reinsert the SIM

 

Is this common? do I have to worry ?

 

Appreciate your inputs.

 

Thanks,

Abdullah

iPhone 4S, iOS 5, iMac, iPad

Posted on Oct 22, 2011 11:48 PM

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Q: iPhone 4S "no service" problem

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  • by VasanthMV,

    VasanthMV VasanthMV Jan 19, 2012 10:16 PM in response to bl.
    Level 1 (0 points)
    Jan 19, 2012 10:16 PM in response to bl.

    Refer to Apple KB document. It worked perfect for me.

    http://support.apple.com/kb/TS4148

  • by jeemboh,

    jeemboh jeemboh Jan 20, 2012 3:01 AM in response to VasanthMV
    Level 1 (0 points)
    Jan 20, 2012 3:01 AM in response to VasanthMV

    Worked for me as well. The trick is to restore using iTunes so that the 'phone gets a completely fresh and uncorrupted version of firmware 9A406.

  • by tarasfrommiami,

    tarasfrommiami tarasfrommiami Jan 20, 2012 3:42 AM in response to VasanthMV
    Level 1 (4 points)
    iCloud
    Jan 20, 2012 3:42 AM in response to VasanthMV

    can anyone tell me, this is a problem of the firmware or iphone?

  • by mritacca,

    mritacca mritacca Jan 20, 2012 6:08 AM in response to tarasfrommiami
    Level 1 (5 points)
    Jan 20, 2012 6:08 AM in response to tarasfrommiami

    I have to say it's a mix between hardware and software.

     

    The signal drop is software as when you switch from 3G to Edge, it resets the bars (prior to iOS 5, it never use to do this) it did it smoothly and without dropping the signals or calls.

     

    The Searching / No Service bug problem that I had was with my SIM card. I replaced 3 of them and now it works better, but still not perfect.

     

    I believe the problem could be hardware too.  That is why Apple hasn't come clean yet.  Also notice how long it is taking for them to release iOS 5.1?   That's because a lot of problems are still within iOS 5.1 beta (almost a 3 month cycle)!!!

  • by bademus,

    bademus bademus Jan 20, 2012 7:02 AM in response to abds2000
    Level 1 (1 points)
    Jan 20, 2012 7:02 AM in response to abds2000

    I have been having this problem for about a month already. I've tried everything that's been suggested here: I changed my SIM card, installed the latest build (9A406) of iOS 5.0.1, but the problem is still there.

     

    The phone loses network all the time displaying "no service". The only way to get it back is to try to make a call and after the call fails it starts searching and after a while catches the network. Then I can make some calls and after 10-15 minutes it drops the network again and the process repeats itself.

     

    It's VERY frustrating indeed. I bought the phone in Rome in November and for a month it seemed to work fine and then the problem started. Sometimes it displays "SIM failure" and I have to restart it to get it to work. I'm not sure if it started after I upgraded to 5.0.1, and do hope it's a software issue.

     

    If after 5.1 the problem isn't fixed, it's suely going to be my last phone from Apple, which is very sad, since I've had three iPhones and this 4S is the worst phone I have evere had.

  • by jeemboh,

    jeemboh jeemboh Jan 20, 2012 7:26 AM in response to tarasfrommiami
    Level 1 (0 points)
    Jan 20, 2012 7:26 AM in response to tarasfrommiami

    In my case it was clearly a firmware problem as restoring 5.0.1(9A406) through iTunes and then re-installing apps and data fixed it. When people have tried this and it doesn't work, then maybe its a hardware problem.

  • by getinmiggy,

    getinmiggy getinmiggy Jan 20, 2012 2:41 PM in response to abds2000
    Level 1 (0 points)
    Jan 20, 2012 2:41 PM in response to abds2000

    Apple can you please explain how it has been 3+ months that I still have multiple issues with my iPhone 4s but you a) show no interest in helping the people that already own the phone and keep selling a defective/buggy phone to more people b) announce new iBook software while iOS software released months ago still doesn't work. It seems as if your mentality is "We already got your money. Why not work on something else that will get us more money" What a slap in the face

  • by green_lemon,

    green_lemon green_lemon Jan 21, 2012 2:12 AM in response to abds2000
    Level 1 (0 points)
    Jan 21, 2012 2:12 AM in response to abds2000

    Same problem here.iPhone 4S iOS5.0.1 9A406. It can't pick up the reception back after "No Service" status.

  • by bademus,

    bademus bademus Jan 21, 2012 8:45 AM in response to green_lemon
    Level 1 (1 points)
    Jan 21, 2012 8:45 AM in response to green_lemon

    In my case it's got another interesting symptom: I can't make a call, but Siri does work. I can sometimes browse the web as well. For example, I ask Siri to make a call, and she dials the number, the call fails, after that the phone goes into the search mode and picks up the network. Weird...

  • by JanusT,

    JanusT JanusT Jan 21, 2012 5:55 PM in response to abds2000
    Level 1 (0 points)
    Jan 21, 2012 5:55 PM in response to abds2000

    it happens to me to get no service after I take out and put in sim. There was "no signal" non stop, search and no signal... try everything, no success. than I made a restore, but the problem persists. I tried with sim card from another operator, it says activation required.... I put back my sim, and than it start to work again Messy, but works.

  • by chandan9198,

    chandan9198 chandan9198 Jan 22, 2012 9:44 AM in response to abds2000
    Level 1 (0 points)
    Jan 22, 2012 9:44 AM in response to abds2000

    Same thing happened with me also and i my new iphone 4s is unable to find the network at all.Is it a major problem ...?Anyone plz suggest the solution for this problem as early as possible.

  • by mritacca,

    mritacca mritacca Jan 22, 2012 10:32 AM in response to chandan9198
    Level 1 (5 points)
    Jan 22, 2012 10:32 AM in response to chandan9198

    I hate to say this guys...

     

    take videos and pictures and post them on YouTube.  Title it 'iPhone 4S No Service / Searching' bug and let the world see it.

     

    I am going to wait one more week and then going in for a replacement costing Apple $200!

     

    If they don't want to support us or advise us of a fix in the works, then I would strongly suggest you doing the same and replacing your iPhone and SIM card.

     

    Apple will have to eat the $200.  Replacing your SIM card I would get your carrier involved and point them to this forum.

     

    I have waited since November for this problem to be fixed and Apple has no plans to hurry and fix it as I think they can not.  I paid for a phone to work as a phone. 

  • by efab,

    efab efab Jan 22, 2012 10:47 AM in response to mritacca
    Level 1 (0 points)
    Jan 22, 2012 10:47 AM in response to mritacca

    I have made such a video. Just not professional looking. So I have not yet posted it.

  • by mritacca,

    mritacca mritacca Jan 22, 2012 11:41 AM in response to efab
    Level 1 (5 points)
    Jan 22, 2012 11:41 AM in response to efab

    YouTube is not about PRO videos.   Publish it and get the word out. More exposure and word of mouth and Apple will get back to the drawing board.

     

    We paid for an iDevice to work and it doesn't.  It is up to Apple to get it working.

  • by efab,

    efab efab Jan 22, 2012 4:07 PM in response to mritacca
    Level 1 (0 points)
    Jan 22, 2012 4:07 PM in response to mritacca

    OK ITS POSTED

     

    HERE IS THE LINK:

     

    http://youtu.be/J2WIjHPHP5w

     

    THANKS FOR THE ENCOURAGEMENT

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