"Refresh iCloud" add-in/button disappeared from Outlook 2010 after I restarted iCloud Control Panel?

Did you get this sorted? I have the same issue and it is driving me up the wall!

Yes in Outlook

in Tools

Add Ins

Outlook was disabled.

If that doesn't work for you as it didn't for me, see my response earlier in the thread above re changing certain codes in the registry. On my second try that worked and it has continued to do so ever since.

I am having the same problems. I would appreciate it if you could be more specific about what you changed in the registry. Much thanks.

Hi

Aplogies for the delayed response. I had to try and remember what I did. I've never touched the registry before and managed to find the likely answer through search various places on the web and piecing togather various bits of information. However, I've loooked back at the registry and I think I did this:

Went into both HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER. Then in both cases, I followed the route throught: Software/Microsoft/Office/Outlook/Addins/Apple.DAV.Addin. Then I changed the number in brackets at the end of the "Load Behaviour" and "Command Line Safe" lines to a 3 (I think they were previously 0 or 1). There were altogather three entries to set at 3.

I hope that solves your problem.

Yes. This seems to have worked. It was correct one place but not the other. Thanks.

Too optimistic too soon.

After I re-booted my computer and went into Outlook, it crashed. It gave me a message that the crash had been caused by the iCloud add-in and it had been disabled. Tried re-enabling it. Crashed Outlook again. I can still manually start it, but it disappears when I re-start it.

What version of Windows and iCloud Control Panel are you using? I have had no problems since I made the changes but that may be because I updated to Windows 8.1 and the latest updates of both 1Tunes and iCloud Control Panel.

Hi, I have been having this problem for the last couple of days and I am hoping that jerryfromgbr's solution will work, however I was following a different guy who did not say to take a note of the exact location of the .dll file so I have removed it and now do not know where to locate it. I wondered if you could look at the location of yours and give it to me to see if its in the same place? Thanks

Sorry, but I didn't touch any dll files when sorting out the problem, so don't know which dll file you might have moved / deleted. If you let me know the whole dll file name, I'll hapilly look through my directories to see if I can find the location.

For Windows 7 64 bit running MS Office/Outlook 2013:

c:\Program Files (x86)\Tunes\TunesOutlookAddin.dll

For Windows 7 32 bit running MS Office/Outlook 2013:

c:\Program Files \Tunes\TunesOutlookAddin.dll

Hope this helps!

Not so sure about the references to the add-ins. For what it is worth, for Windows 8.1, 64 bit, I believe that the iCloud addin for iCloud ver 3.1 is c:\Program Files (x86)\Common Files\Apple\Internet Services\APLZ0D32.dll. (You can find this in Outlook 2013 by going to File-->Options-->Add-Ins, scrolling down to iCloud Outlook Add-in and then the path will appear at the bottom of the screen.

I had upgraded iCloud to ver 3.1, which I think is current. However, I had not upgraded iTunes. I upgraded iTunes to 11.1.4.62, which I believe is current, re-set the registry keys (again), and the problem now seems to be resolved. I thought that once before and was wrong so I will wait a few days and see what happens, but at the moment, after re-booting and reloading, everything seems to work as designed.

Note that I am running Windows 8.1, 64 bit. Outlook 2013, automatically updated to current version.

I found it had nothing to do with Apple (sort of) in Outlook there is a menu of Add Ons drilling down in that menu I found iCloud disabled. Once I enabled it everything worked OK. Funny thing is that about two days later at work I had the same problem but it only took a minute to fix.

Gary

I hope that this works for you. Perhaps if everything is updated properly, it will.

I think from the thread you will find that others have found what you found, checked the boxes, and things have worked -- until you re-boot. Then, you have to do it again, which gets to be a nuisance. jerryfromgbr's fix seems to be the one that most commonly has worked permanently. Maybe with the current versions of everything, just checking the box will hold and you will be all set. That is the way it should work. But if it doesn't, I would look at jerryfromgbr's posts. They are excellent.

Note that I had some problems with Outlook crashing and have only seemed to get this all working today -- who knows what tomorrow will bring.