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"Refresh iCloud" add-in/button disappeared from Outlook 2010 after I restarted iCloud Control Panel?

Hi,


When I first set-up iCloud to sync with Outlook, there was this handy "Refresh iCloud" button (an add-in) available in Microsoft Outlook 2010. Because of some unrelated problems, I decided to restart iCloud Control Panel by signing out and signing in again as well as uninstalling and installing again. I then loaded Outlook and the "Refresh iCloud" button disappeared (didn't even gray out or anything, just disappeared). What could have caused it to disappear? I believe everyone who syncs iCloud with Outlook will have this button available in Outlook, and I did - until I restarted iCloud Control Panel. How do I get it back?


Thanks in advance.

Posted on Oct 23, 2011 5:36 AM

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75 replies

Aug 9, 2017 4:30 PM in response to schearnrwui

ok, i have been dealing with this for months....nothing worked... First, my refresh button was there it went away, i tried all the answers on the forums, then it got to the point the add in was disabled and couldn't enable. Today i found my own solution, and it had nothing to do with icloud settings, or re installing anything. I am running office home and business 2016 and windows 10:


1 - open outlook and go to file

2 - Click on Options

3 - Click on Add-Ins

4 - Down the bottom go to manage (It is now set to COM ADD-INS) click on the drop down and change to disabled items

5 - Click Go, there should be a line with apple written in it

6 - click on this and select enable, close.

7 - Change Disable items back to com add-ins

8 - click go

9 - ICLOUD add in will be unselected. Select it and click ok

10 - Fixed!


All the posts about it have been great, but for me nothing worked. I tested this by shutting down afterwards, and when i turned back on. It was all still there. No more going back and forth.


Hope it helps.

Nov 2, 2011 2:20 PM in response to schearnrwui

Yep, same problem here. I even uninstalled both iCloud for PC and Outlook in hopes that reinstalling them would bring the command back. No luck. Now it also seems that I don't get my calendars to sync to Outlook under an 'iCloud' folder either. This means they don't sync with the cloud and therefore the whole thing is useless. I'm guessing that the lack of the 'refresh iCloud' command and no more syncing is related somehow.

Nov 2, 2011 3:35 PM in response to schearnrwui

Okay... try this...


In Outlook 2010, go to File, Options, and Add-Ins. An iCloud add-in should show under disabled application add-ins. If it does, click on 'Manage' down at the bottom to view the drop-down menu. Choose "disabled add-ins" and then enable the iCloud add-in. The command should re-appear on the top of your calendar where it was originally.


This worked for me... hope it works for you.

Jan 21, 2013 5:51 AM in response to rogmill

I have a similar issue that started after the last update for icloud;


however when I tick the icloud add-in and close and then go back to the manage addins window the icloud add-in remains unticked.


This is also an issue for several other add-ins.


I have tried running outlook as Administrator and in compatibility mode to no avail.


any suggestions would be welcome.

"Refresh iCloud" add-in/button disappeared from Outlook 2010 after I restarted iCloud Control Panel?

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