Yeah, their official mailing address is 1 Infinite Loop Cupertino, CA 95014. That is Apple's capital establishment, but I doubt they'd actually take any complaints if you just mailed them there. You can try sending them via email, directly from this site. That usually works. Good luck, I'm sick of these problems too.
I have the same problem with ITunes , I just can't edit any song name or the Genre etc. I mean it does let me edit the name but when I enter the same track again to see if the changes have had any effect ? I get the old name of the track back again .
As I'm new to mac I don't know if It's me or thare is a problem with this issue ?
why don't apple listen to what their customers are saying ?
I don't know what i did the other day but here's my situation.
I own a macbook - and only until recently did i like iTunes for handling all my music (this is because my music collection is over 50GB, and my HDD didn't have enough space - but a second hdd instead of the disc drive helped that).
Anyway - i added my huge collection of songs onto my iTunes. I renamed them to my liking.
With my iPod touch, i manually manage my music, and quite frankly i think i will sync them the if i ever get the chance to do it over again. With manually managing music - if i rename the songs on my ipod on itunes - they don't apply when i go to listen to them. I had a problem with it when i had 6 of the same artist, and an artist beginning with a different character than listed (i.e. Timbaland listed under F).
When i had all my music library on my Macbook's iTunes - i deleted the affected songs, and then i dragged and dropped the ones from my iTunes library straight into my iPod Touch. This somehow fixed the renaming situation and now my songs are properly renamed.
I hope this helps some of you guys.
It's also maybe worth noting that sometimes by default - Apple Groups By Album Artist in the settings.
Hi everyone, I'm currently having the same problem and i've been reading a lot online about it and it seems is a problem within the iOS 5 and iOS5.1.1.
There are solutions that only helps in short term, because as you upload a new song to your device the problem will come all over again.
I wonder if there is a solution to this problem, that Apple had come with, or if anyone know if the new iOS 6 will fix this bug, because I have over a 1000 songs on my iPod touch and i don't have that music on my mac book, and it would be also a pain in the ash to have to deal with the MP3 file, instead to do it the way it was possible to do it before apple came with the new iOS 5.
I wonder actually if anyone knows if there is a way to go back to the previous iOS 4, which allowed to work the songs information in itunes.
I will appreciate any comments