1 Reply Latest reply: Oct 26, 2011 12:10 PM by jarlshof
robertfromcrown point Level 1 Level 1

After updating my iPhone 4 to the new iOs 5 release, I am not getting any sound whatsoever from the music (formerly iPod) app on my phone.  This occurs whether it's through the internal speakers, headphones or using a dock.  I was trying to run a restore, but my itunes keeps saying that the iPhone software update server could not connect.  Any ideas?

iPhone 4, iOS 5, no sound from music app
  • jarlshof Level 1 Level 1

    I had the same problem with my 3GS after an iOS5 update and found the following link helpful: I found deleting the music and re-syncing solved the problem (at least for now!).


    1) Plug your iDevice into iTunes

    2) Under your devices music tab, de-select Sync Music -> Click on Sync (this should remove your itunes library from your iDevice

    3) After completing step 2, go back to the music tab and re-select Sync Music -> then click on Sync

    4) After completing step 3 your iTunes library should have returned to your iDevice

    5) Try playing your music now from the music app. It should work.


    As I only tick the music I want to load individually, I deselected everything, selected synchronize iPhone, then ticked the boxes I wanted to load again and synchronized a second time. Worked immediately.