king-gee

Q: Unable to use Outlook with iCloud

I am getting an error that iCloud cannot setup,

 

"setup can't continue because Outlook isn't configured to have default profile. Check your Outlook settings and try again"

 

Outlook is setup as my default mail client and I believe it is my default profile. What can I check or do to fix this?

Windows 7

Posted on Oct 23, 2011 2:05 PM

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Q: Unable to use Outlook with iCloud

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  • by FellipeC,

    FellipeC FellipeC Oct 24, 2011 2:52 PM in response to king-gee
    Level 1 (0 points)
    Oct 24, 2011 2:52 PM in response to king-gee

    I have the same issue, and double check that outlook is the default mail client AND in control panel that the email have a default profile too.

    Windows 7 64bit (office 64bit too)

  • by waynefromchapin,

    waynefromchapin waynefromchapin Oct 30, 2011 8:50 AM in response to FellipeC
    Level 1 (0 points)
    Oct 30, 2011 8:50 AM in response to FellipeC

    Yep, just a waste of time... If you are running 64 bit Windows, iCloud will not work period. I got to spend a few hours with Apple  tech support yesterday (10/29/11) and was basically told that I can revert back to 32 bit Office or wait for the engineers at Apple to release a 64 bit version. What I did see iCloud looks good something I will use, just having to wait...

     

    Hey Apple engineers reading this, how about a time line response.

  • by Warren Mcbride,

    Warren Mcbride Warren Mcbride Oct 30, 2011 10:34 AM in response to waynefromchapin
    Level 1 (24 points)
    Wireless
    Oct 30, 2011 10:34 AM in response to waynefromchapin

    Respectfully waynefromchapin, iCloud DOES work with 64 bit Windows, just not the way we think it should.  I don't like HOW iCloud syncs my PC, using 64 bit Windows 7 so that is why I am not using it.  But contrary to what the Apple engineers may be telling you, iCloud DOES work with 64 bit Windows 7, it works on mine but I say again, I don't like HOW it works.  I am using Windows 7 64 bit, Outlook 2007.

  • by FellipeC,

    FellipeC FellipeC Oct 30, 2011 12:35 PM in response to Warren Mcbride
    Level 1 (0 points)
    Oct 30, 2011 12:35 PM in response to Warren Mcbride

    I have two pcs, one desktop and one laptop. Both Windows 7 64 and office 2010 64. In notebook works good but on Desktop it fails. Both have same version of windows and office, so I guess it's a configuration setting.

  • by dzacharo,

    dzacharo dzacharo Jan 9, 2012 10:25 AM in response to FellipeC
    Level 1 (0 points)
    Jan 9, 2012 10:25 AM in response to FellipeC

    I also have windows 7 64 Ent and Office 2010 64 bit Prof Plus. Installed iTunes 10.5.2.11 (64bit). Still getting the

     

    "setup can't continue because Outlook isn't configured to have default profile. Check your Outlook settings and try again", even with just the "contacts" check box enabled.

     

    Pretty misleading error message. If it is not supported yet, it should write something like "not supported yet"!

     

    Anyway, could any of you that actually have a success story please provide little more configuration details? I am not using outlook for e-mail; just for contacts and calendar so it is not my default mail client. iCloud sync should work without having outlook as default e-mail client.

     

    Cheers,

    D.

  • by dzacharo,

    dzacharo dzacharo Jan 9, 2012 11:00 AM in response to king-gee
    Level 1 (0 points)
    Jan 9, 2012 11:00 AM in response to king-gee

    I uninstalled and re-installed the iCloud control panel and everything work fine now!

     

    D.

  • by SmartGeek1,

    SmartGeek1 SmartGeek1 Feb 23, 2012 10:21 PM in response to king-gee
    Level 1 (0 points)
    Feb 23, 2012 10:21 PM in response to king-gee

    iCloud works fine with Windows 7 64-bit and Outlook 2010 64-bit.

     

    To fix this problem:

    (1) Go to Control Panel

    (2) Click Programs

    (3) Click Uninstall a program

    (4) Right click iCloud and select change

    (5) Click Repair

     

    After iCloud repair is complete, try going to iCloud in Control Panel, and Check Contacts with Outlook. It should work now.

  • by jeremyspk,

    jeremyspk jeremyspk Apr 28, 2012 3:07 AM in response to SmartGeek1
    Level 1 (0 points)
    Apr 28, 2012 3:07 AM in response to SmartGeek1

    Thanks, it works!

     

    Honestly, quite disappointing to have such a bug coming from apple. :/

  • by Richard Stenson,

    Richard Stenson Richard Stenson May 14, 2012 10:03 AM in response to SmartGeek1
    Level 1 (0 points)
    May 14, 2012 10:03 AM in response to SmartGeek1

    That worked perfectly!  Thanks a ton.  Personally I think the issue is the installation of Office x64 AFTER icloud is already on the PC.

  • by Mr.Kane,

    Mr.Kane Mr.Kane May 21, 2012 6:29 AM in response to SmartGeek1
    Level 1 (0 points)
    May 21, 2012 6:29 AM in response to SmartGeek1

    Thanks so much, now the system works!

  • by MrZucula,

    MrZucula MrZucula Jul 23, 2012 3:12 PM in response to SmartGeek1
    Level 1 (0 points)
    Jul 23, 2012 3:12 PM in response to SmartGeek1

    You're the man SmartGeek1

  • by Faith in GOD,

    Faith in GOD Faith in GOD Aug 16, 2012 5:50 AM in response to king-gee
    Level 1 (0 points)
    Aug 16, 2012 5:50 AM in response to king-gee

    This is still not working for me. I tried SmartGeek's method.

     

    I'm on Windows 8 64bit Release Preview and Office 2013 beta.   

  • by Csound1,

    Csound1 Csound1 Aug 16, 2012 12:51 PM in response to Faith in GOD
    Level 9 (51,447 points)
    Desktops
    Aug 16, 2012 12:51 PM in response to Faith in GOD

    Faith in GOD wrote:

     

    This is still not working for me. I tried SmartGeek's method.

     

    I'm on Windows 8 64bit Release Preview and Office 2013 beta.   

    Neither your operating system (Win8) or Office 2013 are supported yet, when the release versions arrive they may be but for now there is no official support so your kind of on your own with this. And you gave no details as to what is wrong so it is very hard to advise you.

     

    Best advice, use Windows 7 and office 2010.

  • by Syed Sajjad,

    Syed Sajjad Syed Sajjad Sep 11, 2012 12:55 PM in response to SmartGeek1
    Level 1 (4 points)
    iPhone
    Sep 11, 2012 12:55 PM in response to SmartGeek1

    Excellent and thanks, It really worked for me. Now if you can also help me with copying my Notes on my iphone with outlook. I mean i want to copy all my notes from my iphone to icloud and to outlook 2010. I am using Windows 7 64-Bit.

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