3 Replies Latest reply: Oct 24, 2011 11:53 AM by Ingo2711
sarah lynn Level 1 (0 points)

The apps on my 2nd generation iPod Touch are increasingly slowing down and/or crashing.  The local Apple store rep said a) apps updated for 4th generation iPods overtax my 2nd generation hardware and therefore b) I must buy a new iPod.  Is anyone experiencing this problem?  Does Apple really expect me to buy new hardware every time its software upgrades automatically render my hardware obsolete?


iPod touch, Windows 7, 2nd generation iPod touch
  • Ingo2711 Level 7 (22,500 points)

    Did you already try to reset your ipod by holding your sleep and home button until the Apple logo comes back again? You will not lose data doing this, but it can cure some glitches.

    Usually apps not meant for your iOS version can't be installed on your device. I tried this on my ipod, you can select the apps for a higher iOS, but they won't install.

     

    If resetting does not help, set it up "as new device" without using the latest backup, in case you would be reinstalling damaged files. How to set up your iPhone or iPod touch as a new device

  • sarah lynn Level 1 (0 points)

    (I'm embarrassed that I didn't think to try resetting it myself.)  I tried it and, yes, it's functioning much better.  It's still sometimes a bit slow, for example, when I ask it to find someone in Contacts.  I have a LOT of apps to test, but so far none has crashed while trying to load!  :-)  *Thanks very much.*  You were a much bigger, faster and easier help than either the Genius Bar or Apple's telephone support. 

  • Ingo2711 Level 7 (22,500 points)

    You're very welcome, enjoy your iPod again