4 Replies Latest reply: Nov 20, 2011 10:07 AM by S_eye
S_eye Level 1 Level 1 (0 points)

Hello,

 

I just bought a MacBook Air and I noticed that the trackpad has a strange behaviour.

Considering that the trackpad setting is "tap to click disabled", it still do a press and drag action when I move two fingers on the trackpad (I om not clicking at all). This drives me crazy as it leads to a lot of unwanted clicks and errors while working.

 

I have a very recent MacBook Pro with the exactly the same settings in the System Preferences and it doesn't behave like that.

 

Is it a hardware problem with the trackpad?


MacBook Air, Mac OS X (10.7.2), 1.8GHz Intel Core i7 256Gb flash
  • captfred Level 7 Level 7 (26,265 points)

    Turn off dragging in System Preferences > Universal Access > Mouse & Trackpad tab > Trackpad options... button.

     

    Screen Shot 2011-10-24 at 6.05.56 PM.png

     

    Regards,

    Captfred

  • S_eye Level 1 Level 1 (0 points)

    Hello,

     

    Thanks for taking the time to answer. Unfortunately it doesn't help. With or without "Dragging" option the behaviour is the same.

     

    I tried as well to reset the hardware and zap the PR memory. No improvements.

     

    My next move will be to find an Apple shop and try to see the behaviour of other MacBook Air's.

     

    Cheers

    Luca

  • JohnTW Level 1 Level 1 (0 points)

    I have the exact same problem with my Macbook Air since a week or so, seems to have started with an Apple software update last w eek and/or an Adobe flash update...

  • S_eye Level 1 Level 1 (0 points)

    Hi John,

     

    In my case it was a hardware problem. I first contacted Applecare by phone (I was still within the initial 3 months after purchase). The Applecare person tried to convince me that it was a problem related to trackpad configuration and how I was using the Macbook (by the way, I am really disappoined by Applecare in general).

     

    Then I took the MacBook Air to an Apple dealer, and they identified quickly the problem (faulty trackpad). I got the MacBook repaired the following day.

     

    I hope this helps