kevinfromdes moines

Q: Information boxes grayed out

When I bring up the "Get Info" for a song all of the boxes are grayed out.  I can't select or change any of the information.

iPod classic, Windows 7

Posted on Oct 25, 2011 6:09 AM

Close

Q: Information boxes grayed out

  • All replies
  • Helpful answers

  • by turingtest2,Solvedanswer

    turingtest2 turingtest2 Oct 25, 2011 6:21 AM in response to kevinfromdes moines
    Level 10 (87,811 points)
    Apple TV
    Oct 25, 2011 6:21 AM in response to kevinfromdes moines

    Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.

     

    If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.

     

    AdvSecurity.png

     

    tt2

  • by kevinfromdes moines,

    kevinfromdes moines kevinfromdes moines Oct 25, 2011 6:38 AM in response to turingtest2
    Level 1 (0 points)
    Oct 25, 2011 6:38 AM in response to turingtest2

    That worked.  Thanks