Iphone 4 Replacements

Four in two months is extremely bad luck (or you're giving your iPhone a very hard time). One way or another, though, Apple's almost certainly just going to replace the iPhone again. You can try callling Apple customer relations (call the tech support number and ask to speak with a customer relations representative), explain the situation, and ask if there is anything else they can do for you given the high number of failures, particularly in such a short time. What they could do other than another replacement, though, I don't know.

Regards.

Again, you'll need to talk to Apple Customer Relations. We're all just fellow users here and cannot speak for Apple.

Regards.

Hi Bejoy,

You said you replaced your iphone.I would like to know how your iphone was replaced.coz,i had a very unsatisfactory experience.

I bought an iPhone 4s 16 gb white from istore here in India few weeks back.It was overheating and I asked them to replace with a new iphone.They did replace it(however the heating issue still persists).but it was not like how they do in other phone brands

like if you buy phones from other brands like nokia etc,what they do for replacement is just they unbox a new box just like the one you bought before and leaving behind the other acessories like charger etc from the new box they take out only the handset and give it to you.

but for in the case of apple iphone, in istore, they said like they have separate handsets for replacements.they unboxed from someother special box that was black in color (not like the original iphone box when you purchase a brand new).

i was not satisfied and asked them if this how they replace iphones and they said yes.

was this how you had your phone repalced?i would like to know it.

Thanks

This is correct. This is how Apple replaces iphones under warranty.

They use service units. They do not replace with a retail unit.

Your experience is exactly the way it is designed.

Roaminggnome,

Have you replaced your iphone?gone thru this process?

I called up apple care yesterday reg this and checked with them abt their replacement procedures.I was told that the original boxes that you buy as a brand new,comes from california but the replacement ones come from HongKong. The reason they said is that replacement handsets are to be made available to the customers very quickly hence they ship it from HongKong.

Moreover,they keep the HongKong ones under observation for a day or so and confirm it works fine before giving it to the customers.

This is the way it works everywhere or jus only in india?And I am very skeptic that if it is as brand new as the original ones we purchase or its kinda refurbished or something.

Service units,retail units?it would be helpful if you explain the difference ?

Thanks

It is very likely refurbished ( as new) as is allowed by the warranty. This is normal.

Normal in the sense?everywhere?not just in india?

Is there a way to check if the phone is refurbished or brand new?

"Normal in the sense?"

This is the way the warranty works.

"everywhere?"

Yes.

"not just in india?"

EVERYWHERE.

No.

Bejoy,

Where did you purchase your iphone?reliance istore chains or some others?