Previous 1 2 3 4 5 6 Next 1,378 Replies Latest reply: Sep 12, 2012 3:09 PM by Rissanator Go to original post Branched to a new discussion.
  • arjun6 Level 1 Level 1

    OK. . . So you're saying even if we get the phones replaced from US it's not gonna work ?? What are the Apple guys saying ? They should come up with a solution. The phones are factory unlocked and should be working in India. We pay so much and go through all this without any support from Apple ?

  • arjun6 Level 1 Level 1

    Ya. Ignore those people. These forums are suppose to help people with problems.  I don't know why they are so keen on annoying us.

  • Shahpuri Level 1 Level 1

    Well i m nt here to annoy any1 of u ,Even i m facing same problen and stuck with highly purchased iphonr4s

    i conveyed you what Mr. Sagar the senior technical executive at Apple India told me. He said there is some issue with carrier compatability and they are working whethrr it cn b resolved with software change or not. He promised to call me today and will gv me feedbck


    but he also srated that apple is geetin multiple calls regarding this issue in india and they hsve formed special team to resolve this but it may take some time may b untill 4s is officially launched in India. Ill update u more as soon as i get something frm Mr Sagar

  • arjun6 Level 1 Level 1

    No one said you are annoying. Look at the previous posts. Was talking about people who were criticizing us for the high price we paid.

    Anyway, same here. Been waiting for the call from the senior guy for two days now. But in my case he confirmed it's a hardware issue and said it needs to be replaced. He said he'll call back to let me know if I have to send it to US or they can arrange and bring a replacement phone here. Still waiting.

  • kaushal98 Level 1 Level 1

    So anyone (arjun6 or shahpuri) heard back from the *official* Apple guys in India?

  • arjun6 Level 1 Level 1

    Not yet. . .they said they'll call back in a day or two. They better come up with a proper solution. This *****, I feel cheated. It's like they sold me a super expensive iPod touch with Siri.

  • varunkrish Level 1 Level 1

    Guys .. i bought 2 iphone 4S from UK and was using them on 3UK. when i was there . Apple Store clearly told me that these are factory unlocked devices .. the model numbers match the ones found on the apple online store..


    Now one iphone 4s works fine but the other one is no not showing any bars in the signal area but shows Airtel , Vodafone , Cellone and data works. calls and messages are not working ..


    is it a hardware issue or a software issue. it was working fine in the uk though even with a o2 simcard

  • arjun6 Level 1 Level 1

    Welcome to the club. After hearing your experience, I guess we're back to square one. . . Hardware or software ? No one clearly seems to know. . .let's just hope some one finds a solution and posts it here soon !

  • anupamg9 Level 1 Level 1

    I spoke to Apple Tech Support and they told me to send my iPhone 4S back to UK for replacement, and hence I've despatched it to a friend who will do the needful and ship it back to me here. But after reading varunkrish's post I fear even the replacement might have the same problem.


    Please also note that this is not a widespread issue. I know of two people who also bought got their 4S from UK to Mumbai and are NOT facing any issues at all.


    We have only two options now a) there is a software update from Apple resolving this issue (hopefully) or b) Apple India replaces these handsets for us (very unlikely because Apple Support does not accept/repair iPhones bought from another country even if they are within warranty).


    If both these fail, then I'm afraid we are stuck forever.

  • Shahpuri Level 1 Level 1

    Guys!! great news. Apple US directly approached me , the technical team called me and surveyed me the problem we are facing. i told them each and everything like we are able to use 3G service but are not able to make & receive any calls, i also informed them the some iphones from australia 7 ireland are working fine.


    i have also send them a snapshot of my iphone showing no signal bars and have explained them everything.


    Some sort of joy.. it has been confirmed that its an software issue with baseband. As phones manufacturerd for USa 7 canada were tested in North America only and baseband was prepared according to that frequency.


    99% it will be solved through an software update.


    More joy. Apple is coming up with an IOS update 5.1 next week and they sincerely want to resolve this issue in that update. Its not an hardware problem in any way. Its CONFIRMED to me by APPLE USA.


    They asked me to keep posting on this forum the details i get from them so that you guys are informed ab\out the progress.


    They said the apple is best and will prove best in services and hopefully we will enjoy  unlocked iphone 4s everywhere in world irrespective of network.


    Guys wait till i post the next info received from Apple directly.

  • abhinavsidhu Level 1 Level 1

    hope you are correct Shahpuri... keep us all posted. i fear the same fate cause i also ordered one from Canada and will receive the phone in next 2 weeks!

  • arjun6 Level 1 Level 1

    Great thanks for the info !

  • Yanakins Level 1 Level 1

    yes it will definitely work!

  • mehboob70 Level 1 Level 1

    I also got the unlocked iphone 4S from Canada today and when tried to use in India it showed NO SERVICE with both airtel 2G and Reliance 3G

  • Aman168 Level 1 Level 1

    Thanks for sharing this valuable info...and after reading all of this I'm kindda stuck..coz I'm currently using iPhone 4S in Canada, factory unlocked one and I have to travel back to India so should I check with Apple customer care here for this issue or I can believe in your words that this problem gonna fix in iOS 5.1 and which is not sure that when its goin to release...Need a quick reply



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