- Restoring from backup will not help since the backup does not include music.
- The statement: "You can download purchased music fom iTunes by clicking transfer purchases in iTunes." does not make sense. Clicking on the transfer purchases will transfer iTunes purchases from the iPod to the computer.
Restore from your last bak up. You can download purchased music fom iTunes by clicking transfer purchases in iTunes.
It appears that the music was not in the iTunes library on the computer on which you did the update. The music is not in the backup that iTunes makes as the first step of the update. It gets synced from the iTunes library at the end of the update. If it is not in the iTunes library, it can't be synced to the iPod.
If you are in the USA (iCloud) you can redownload iTunes purchased music by:
Otherwise yu are out of luck. You only get one download and it is up to you to backup your purchases.
Since you lost all your songs on you iPod in the update, I assume you lost everything on iTunes too. Here's what you can do.
You can also use the iTunes Media Folder, instead of backup like this:
- Go to where your music on your computer is:
- Go to iTunes
- You'll see a bunch that shows up as paper beside the title
- Delete all these: they are just addreses about your music
- Look at iTunes: It should look like it did when you first downloaded it and it was blank with the box about the things
- Check the iTunes media folder: all your media, apps, tv shows, movies, videos, music videos, songs should be there
- Drag the iTunes Media Folder into iTunes
- All your Media will be in iTunes
This worked for me and saved me a BUNCH of TIME!