Find my iphone/ipad not working

Question

Level 1

0 points

Find my iphone/ipad not working

I have a wifi ipad2 running ios5. I am unable to get "Find my iphone" to work (either via icloud.com on another machine, or using the app on my ipad. It usually says "No Location Available", and sometimes says "Offline".

Other apps find my location without a problem (find my friends, maps, etc)

Location settings are all on

I am signed in to my icloud account using my apple id

All settings for Find my ipad are switched to on

But, no luck finding my ipad!

I've tried deleting my icloud account, creating a new one, and the same problem continues.

Any help would be greatly appreciated.

Simon

iPad 2, iOS 5

Posted on Oct 25, 2011 8:49 PM

Reply

Answer 1

Oct 25, 2011 9:55 PM in response to simon747

Simon...

Try here > iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

Reply

Answer 2

simon747 Author

Level 1

0 points

Oct 25, 2011 10:11 PM in response to Carolyn Samit

Thanks Carolyn, I have looked here before, but none of it seems to be relevant for me. Device settings are all as required, the only thing I haven't looked at is my time and date settings, but I'm pretty sure that these are correct.

Reply

Answer 3

simon747 Author

Level 1

0 points

Oct 26, 2011 5:53 PM in response to simon747

Still unable to find my ipad! The only thing I can think of is the email address for my apple id.

When I set up my apple id I used my gmail address (which became my apple id), then after the ios5 update, I set up an me.com address to access icloud (as was required). Now, whichever email address I use as my apple id the situation remains the same (Find my ipad doesn't work).

Does anyone know how I can rectify this?

Reply

Answer 4

meshef

Level 1

0 points

Nov 1, 2011 4:13 PM in response to simon747

I am no help, but seem to have the same problem on my 4S. Tried roughly what you did without success. Interestingly, we also have an iPhone 4, an iPad 2, and a mbp on the same iCloud account that all show up fine as available devices in find my iPhone. Don't suppose anyone else has come up with an idea why my 4s (which claims to have it on) isn't showing up?

Reply

Answer 5

meshef

Level 1

0 points

Nov 2, 2011 6:53 PM in response to simon747

Simon, if you haven't sorted out this yet: I did a complete restore on my 4s as a couple of settings seemed to be acting wonky, and it fixed the find my iPhone problem- may work for your pad

Reply

Answer 6

simon747 Author

Level 1

0 points

Nov 3, 2011 1:34 AM in response to meshef

That sounds like a big pain to do! And like it will take a long time too! Still not sure what the problem is, everything else works fine, just not this feature - now says "offline" all the time

Reply

Answer 7

simon747 Author

Level 1

0 points

Nov 14, 2011 7:10 PM in response to simon747

I have solved it myself! I went to wifi settings on the ipad, selected my wifi connection, changed my DNS to 8.8.8.8 and voila - well done me!

Reply

Answer 8

Merkutio

Level 1

146 points

Nov 15, 2011 5:19 AM in response to simon747

I'm having the same problem, and this didn't help me. Why would that have made a difference?

Reply

Answer 9

delpenny

Level 1

0 points

Nov 18, 2011 1:08 PM in response to simon747

Changing the DNS worked for me. Thanks

Reply

Answer 10

Bardiya

Level 1

4 points

Dec 29, 2011 10:24 PM in response to Merkutio

same problem with 3gs. my dns was 8.8.8.8

did you find a solution?

Reply

Answer 11

Feb 15, 2012 11:01 AM in response to Bardiya

No offense but I was surprised when it worked for me too. Thanks. Any thoughts about why it worked?

dick glendon

Reply

Answer 12

Mar 21, 2012 6:53 AM in response to simon747

this worked for me. thanks simon!

Reply

Answer 13

Mar 22, 2012 4:58 PM in response to simon747

I've spent 3 days trying to figure this out; great job Simon!

Reply

Answer 14

May 11, 2012 8:48 PM in response to simon747

Legend! Worked a treat for me too, thanks!

Reply

Answer 15

Oct 10, 2012 4:39 PM in response to simon747

Hi

I have a problem with my iPad 1 Wifi only st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens en los mapas no me da la ubicacion.. may be I need help!

Thank you ...!

Reply