Q: iPhone 4s losing data connection multiple times/day
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Dec 15, 2011 3:32 PMby Kubota1,I just bought my 16gb 4s last night. I am also having the same issue. I left my house today and attempted to use Siri to no avail. I came to my own conclusion as mentioned above that when leaving or entering a wifi area i lose all 3g connectivity. I hope they can get this fixed. This is my first iphone, i've been with droid for a while. I want to like the iphone so i hope it gets fixed soon or i'll have to swith back.
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Dec 16, 2011 8:06 AMby duth79,Really getting hacked off now. Spoke to an O2 guru who just went through the motions (hard reboot, clean sim, try in another phone etc) and in the end said go to your local o2 shop. So just walked into town, went to the o2 shop where they denied all knowledge and weren't particulalrly interested! "Apple dont tell us anything" - whats next?
All the apple shops are heaving with 12 year olds who have no intention or ability of buying anything but just make the place ****!
Carrier not interested !
Is it time for Android ? Iphone 4 was poop (antennagate etc), 4s is no better and now IOS 5 makes it about as useful as a chocolate teapot ! I have spent a lot of money on apple products over the years and recommended them over all competition for years - What do you all think ? If we start bombarding the press who do we email etc ?
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Dec 16, 2011 8:18 AMby traczek,I went in yesterday to an Apple store to have them look at my second iphone that is having this problem. They told me it was my carrier but showed them this Forum proving it was not just one carrier. They gave me the run around stating that there are only a hand full of people on that forum bla bla bla. Long story short I litterally walked out of the apple store with my 3rd new phone doing the exact same thing.
So the only common factor that I can think of is the Sim card. That is the one part that has been the same in every phone. Apple does not hand out new SIMs so I am just curious if anyone here has had there SIM changed and if that made a difference. Sprint will not change mine. Yet!
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Dec 16, 2011 8:40 AMby traczek,Well there goes that theory. :-( This really *****! My buddies phone works just fine. Of course he bought his when the 4s first hit the shelves. I guess the only thing that it could be is that in certain phones, maybe a newer ones, got bad antennas or something. I just hope this problem gets big enough it hits the media so Apple will look more seriously at it.
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Dec 16, 2011 8:50 AMby tpero,I truely believe it has something to do with the email application. I can literally turn this error on and off by adding or removing my work MS Exchange email account from the email application. Whether it has to do with the total number of accounts (my work email would make three total, two without and it works fine) or the number of exchange accounts (two with work, one without) or the type of connection my work exchange account makes, I don't know.
What I do know is that my phone worked great for a couple weeks after restoring the phone as new and adding my two personal email accounts. When I finally added the work exchange account later, it immediately started having the lost data connection problem, and as soon as I removed it, it worked again, and has done so flawlessly for weeks since.
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Dec 16, 2011 9:04 AMby tom_993,I have this issue too, but only at one spot. I listen to Pandora at the gym, and sometimes I'll lose the data connection. If I toggle airplane mode, I can get it back again. Since it only happens at this one spot, I wonder if it has something to do with the cell tower I'm connected to (AT&T).
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Dec 16, 2011 9:11 AMby traczek,This is strange. For me, I can do a full restore of the OS, start as a new iphone and still have this problem. Yesterday apple replaced my phone again and I walked out of the store with a new phone, not restored from a backup, no email accounts attached, having this same exact issue. Basiaclly the 3G connection works for about 15-20 minutes, then nothing.
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Dec 16, 2011 9:22 AMby tom_993,I just found this thread about the new build of iOS 5.0.1. There are posts about modem firmware and data connection issues. I wonder if this new build fixes it?
Here's the whole thread:
http://forums.tipb.com/ios-5-forum/226621-5-0-1-9a406-new-build-number-out-iphon e-4s.html
There is a reference to this:
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Dec 17, 2011 2:54 AMby duth79,Ditto silver dollars.
I have removed all my email accounts and still have the problem. The only forward progress I have made is that when i synced with itunes last night, it worked for an hour or so and then packed up again ! Normally i get less than a minute !
Other things I have tried and failed with:-
1 Disable automatic carrier selection and lock to my carrier
2 Disable I-message
3 Disable facetime
4 Disable Data-roaming
5 remove I cloud account
I'm just trying to think of anything else that may "Hog" the 3g connection. Any Suggestions ?
One thing I have noticed is that often when the connection dies my carriers name does not appear next to the carrier section in settings, yet after turning airplane mode on and off it reappears. Is this a hint?
What Modem firmware is everyone running ? (Settings > General > About) i'm 1.4.00
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Dec 17, 2011 11:26 AMby duth79,Spoken to carrier O2 who were very knowledgeable and helpful but could not sort the problem. They also claimed to have no knowledge of it ! Then Spoke to apple who went through the list of things I've already done and told me to get a replacement hand set tomorrow ! They also denied all knowledge ! So either they are playing the corporate game ( which is fine) or, more worryingly they genuinely don't know about it !
