Mail 4.5 problems: no message viewer window, issues sending/receiving

Question

Level 1

0 points

Mail 4.5 problems: no message viewer window, issues sending/receiving

Hi all,

I recently re-installed Snow Leopard on my mid-2010 MacMini. I ran all updates and am currently using 10.6.8 with Mail 4.5 (1048). This morning I tried opening Mail from the dock and it simply would not open. The menu bar for Mail does appear at the top of the screen, so I clicked on Window-->Message Viewer and was able to pull up the usual Mail window. Mail, however, is still not functioning. This happened recently with my previous installation of 10.6, hence the reason I reinstalled the OS.

In summary, here are the current issues with Mail:

I can receive messages, but I cannot send them.
The usual Mail window does not open when I open Mail
I cannot quit Mail, I have to force quit
Mail has not 'crashed' yet, so I haven't received any error reports/crash reports ect...

I have done everything from resetting the PRAM to moving the com.apple.mail.plist file to my desktop and re-opening Mail, nothing has worked. This is the second time this has occured, on the second fresh installation of 10.6.

Any assistance would be greatly appreciated.

Thanks.

Mac mini, Mac OS X (10.6.8)

Posted on Oct 27, 2011 9:05 AM

Reply

Answer 1

johnmthomas Author

Level 1

0 points

Oct 27, 2011 10:05 AM in response to johnmthomas

UPDATE: removed exchange accounts from iCal and Mail is bacl to normal.

I opened console, cleared the display and re-opened Mail. Upon opening I noticed this in console:

Mail[329] *** -[NSCFString substringFromIndex:]: Range or index out of bounds

After researching this for a bit, I decided to remove one exchange account from iCal, that didn'twork. So, I removed the second of my two iCal Exchange accounts. Then I reopened Mail and voilá. Although this got my mail working, it really isn't a solution. I would LOVE to be able to use both Mail AND iCal...

Reply