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Ipad turns on with apple logo then doesnt load cant shut off or get to any screen

what do I do know?? when plugged into usb cord turns on but only loads apple logo screen.. any suggestions

iPad

Posted on Oct 27, 2011 7:09 PM

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7 replies

Oct 27, 2011 7:23 PM in response to Skydiver119

yes i have itunes.. i use it for my iphone.. just got the ipad.. tried to hook it up so i could get started with it.. not doing anything but showing me the apple.. no slider to shut down.. nothing but the apple.. itunes is not picking up that its even there.. i checked the usb cord.. that is working fine.. seems to be problem with ipad it self was just hoping it was something simple..

Oct 27, 2011 7:30 PM in response to michelefromsayville

You don't want to shut it down with the slider if you reset the device. You have to hold down both buttons and get past the slider until the apple logo appears again. It can take 15 or 20 seconds sometimes.


If this iPad needs to be set up again - as a new device - the iTunes logo should appear on the screen. this iPad is stuck in a loop of some type now.


Was the device wiped clean by the previous owner ....was it totally erased?


You may have to restore it and force it into recovery mode in order to use it. Read this article for the instructions.

http://support.apple.com/kb/ht1808


After reading your last response I am fairly certain that you will have to restore via recovery mode - read the article.


Message was edited by: Demo

Ipad turns on with apple logo then doesnt load cant shut off or get to any screen

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