iMessage "delivered" but not received

Hello all,


Me and my fiance both have iphones 4. both runing IOS 5. with different Apple ID's

both have Imessage on and with the viewing read option on (the one that shows, when u read the message).


here's my issue; when i send her a Imessage on my iPhone it says "delivered" however she never gets them, so i always find my self having to click the message again and having to send it as a regular text which is becoming really annoying since me and her text ALOT!!. but the issue is only happening with her, with all my other friends using iphone4, 4s, 3gs, and ipod touchs running IOS 5 it works fine.


Any ideas on what i should do. thanks to all.

Imessage-OTHER, iOS 5

Posted on Oct 28, 2011 9:59 AM

Reply
106 replies

Apr 10, 2013 5:51 PM in response to BraulioLobo

This is what appears to have worked for us. My wife was not receiving imessages nor able to send out imessages, all hers went out as a text message. I noticed in her settings>messages>send & receive, her phone number was greyed out and did not have a chech mark next to it. I tried resetting almost everything, but couldn't get it. We share an itunes account. I logged out of itunes on both phones. Then I logged hers back in first and her phone number under that same setting was greyed out but with a check this time. I logged my phone back in, and while at first it didn't appear to work, after about 30 seconds it is sending and receiving imessages, even showing that someone is typing. I hope this helps someone.

Sep 1, 2013 8:41 PM in response to BraulioLobo

Is anyone having this issue on iPhone 5? I am concerned and was thinking that someone I have begun dating ignored a text I sent thanking him (he's been a longtime friend who always replies to texts) and saying I'm looking forward to our next date. It went default as an iMessage. I think he also has a 5, but it may be a 4S...not sure. It shows as "delivered". i know you can turn off read receipts, so that isn't helpful not seeing if he read it or not.


I don't want to text again asking if he got the message in case he really is blowing off my message (which wouldn't make sense, but I don't want to make a potentially awkward situation worse).


It seems most people who have been having this issue have iphone 4 or 4S or other devices. I'm on AT&T with a 5.

Oct 16, 2013 12:21 PM in response to BraulioLobo

Same problem myself. I'm on the T-Mobile network. My friends will send me iMessages. SOME will come through, while other do not. On their end however, they all say "delivered".


When I turn off my phone (not soft reset) all the messages come in. I got in the habbit of turning off my phone and then back on every evening to see what imessages I've missed. Super annoying. I've turned iMessage off until Apple fixes the problem.

Jan 14, 2014 10:30 AM in response to BraulioLobo

Ever since I purchased my iPhone 4S I noticed a problem when connected with Telstra (that I didn’t get when connected with Optus and Vodafone) and managed to conjure up a solution. My Fiancé and I are using iPhones with Telstra for the benefit of phone signal coverage. Our iPhones are owned outright and are not locked to any network so we have the privilege of changing carriers as needed. When I walk into WIFI areas that my phone has access to, it switches to the network as expected, but after I leave the WIFI area I cannot receive iMessages because the phone does not automatically switch back to the the cellular network. To get iMessages I turn off WIFI and restart my phone. That fixes it when I remember to do so. These days I have WIFI off all the time. Also, while my fiancé is in Japan we decided to communicate with iMessage turned off permanently because of communication problems with iMessage (including astronomical roaming internet connection fees). The downside is that I can only receive iMessages from other iMessage senders in my iPad and Mac Computers. We are fixing that problem by carrying the iPad with us everywhere we go, and each time we receive an iMessage telling the sender to send messages only to the actual phone number. Many of my business customers use iPhones, but because they are also having problems with communication, most of them don’t mind switching away from the iMessage system. The biggest hassle is having to carry an iPad around to receive the odd iMessage from an uninformed sender.

Mar 17, 2014 7:21 AM in response to BraulioLobo

Has this started happening to anyone else since the iOS 7.1 update? It's happened to me three times now. Two messages I've sent to two different people have shown "received" on my screen but they were not received by the receipients (I verified). And this morning, I was sent (and the sender's screen showed I received) an iMessage, but I didn't get it.


The message I was supposed to get was about the earthquake in Los Angeles, so you can imagine I was confused by not getting his first iMessage (there was an earthquake), but then getting his subsequent iMessages (I'm OK, I'm going back to bed).


I have tried the iMessage off -> Reset Network Settings -> iMessage on suggestion, but this seems pretty widespread in my early experience with 7.1...

Mar 20, 2014 11:28 AM in response to bwilliamsdc

Yes, this has just occurred betweenmy iPhone 4 and my girlfriend's iPhone 5s - both updated to 7.1, never had a problem before and yet today I could receive messages from her but she didn't get my replies (despite being "delivered"). Checked her settings and iMessage was off (did 7.1 update turn it off?) - turned it on but still no joy. Did the usual turn phone off then on and now iMessage is working.


We'll try again tomorrow to see whether this has fixed.


On a related theme, updating to 7.1 also turned on Bluetooth when it wasn't turned on previously!

Mar 22, 2014 7:25 AM in response to Boggled

Apple Support says this is a known issue. Apple Support removed my cell number from Apple's database a few weeks ago and imessage was disabled. Iphones were then able to send my Android messages via sms rather than attempting imessage. For a few days now, iphones think I still have an iphone and thus send me imessages (which I dont receive but which the iphones show as blue bubbles -- as if they were delivered). Apple says they dont know what has been casuing this, but it's a system error that many previous iphone users are complaining about. Apple has no estimate of when the issue will be resolved.

Mar 25, 2014 8:41 AM in response to Boggled

same deal. my 5s and her 5.

i imessaged to her @me. account but she does not receive it even though it says delivered on mine.

her imessage seems to keep turning itself off.


--whether or not there are extra unneeded steps here, this is how i just got it to work--


ON HER PHONE

1-checked for os7.01

2-reset newtork settings

3-reentered wifi info

4-restart (pwr down and back on)

5-verfiied wifi on

6-verified imessage turned to on


ON MY PHONE

1-deleted the entire thread i had with her @ me. account

2-started a new thread to her @ me.

3-sent test text

4-aok


*if you dont want to lose any text threads you can use a program like iExplorer to capture it first.

**it may have worked if i simply started a new thread but like i said, i did this and it worked.


hope this helps

Mar 26, 2014 11:10 PM in response to texasdfw

I am having the exact same problem since doing the update on my Iphone 5S. 9/10 times when I send a message I receive an error stating the message failed to deliver. Despite this, all of my friends did actually receive the messages. Sometimes they even received these 3 times?! So basically my phone is spamming without me even realising. I am getting really frustrated. I am also receiving some messages days late, and three times a day, and some messages not at all. When I log into my Mac, I can see several iMessages that I never received on my iPhone. This better be fixed soon. I have tried all the suggestions in this thread and none have worked as of yet.

Mar 31, 2014 5:31 PM in response to Justin51289

Ok, here is what just worked for me.


I went into Settings>Messages>Send & Receive and noticed four accounts linked to my iMessage account as well as my phone number.


I tried to unlink all the accounts apart from my phone number, it wouldn't let me unlink my main gmail (itunes) account. I added a new Hotmail account, verified the Hotmail account and then it would allow me to unlink all the other email addresses and only use my phone number for iMessage (which is just fine, I don't iMessage anyone using my email addresses anyway).


My iMessage now looks like this

http://imgur.com/l2tneLo


I have a Mac Pro and a Macbook at home, I unlinked all the emaill addresses for iMessage on them as well (on OSX Messages>Preferences>Accounts>You can be reached for messages at:) Unlinked all addresses apart from my phone number.


I rebooted my iPhone and all is working perfectly now... Can anyone confirm this working for them?



... could it possibly have something to do with linking to an @gmail.com account?

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iMessage "delivered" but not received

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