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Can't edit photo imported from iphone 4S

After importing my photos to my PC (Windows 7) from my iPhone, I'm unable to edit them (for example, rotate, crop). I get the following error "this photo can't be saved because of a problem with the photo's file properties"

I check the properties, but they seem fine - all the right permissions, not read-only etc.

Occasionally, I will be able to edit a photo. Say 1 out of 10 of those imported. I can see no differences between these files.

I've also tried using different photo editors/viewers with no luck.


Any ideas?


Thanks!

iPhone 4S, iOS 5

Posted on Oct 28, 2011 6:15 PM

Reply
248 replies

Oct 30, 2011 12:26 PM in response to ecbtx

I am having the same issue on an iPhone 4 16GB. Checked all the permissions, no issue there. Also tried using photostream on PC (win7) but also didn't work.


Error I'm getting is "You cannot rotate this image. The file might be in use or open in another program, or the file or folder might be read-only". The files are not read only and neither is the folder and checking task manager doesn't give any clues.


thanks

Nov 6, 2011 1:50 AM in response to ecbtx

Same issue. Looking for a fix but haven't found much other then others with the same issue.


Images in Photo Stream on Windows 7 seem to be rotated at random. Some are even upside down! :-S


Some I have been able to rotate in Windows Photo Viewer with no problems.

Some come up with an error "Windows Photo Viewer can't save the changes to this picture becuase there's a problem with the picture's file properties.


I can open them in another application, like Coral Paint Shop Pro, rotate and even save as the same file name no worries. Just doesn't seem to work in Windows Photo Viewer, but only some images at random. Real pain in the arse.


I sware they do this on purpose just to annoy Windows users.

Nov 28, 2011 4:58 PM in response to ecbtx

I am able to correct the orientation issue by shooting pictures with the phone upside down and using the soft shutter button. However I was still getting the photo file properties error when trying to edit photo's in Windows. After some testing I discovered that the HDR function is causing this issue. If I turn off HDR then I'm able to edit the photo's . However if I have it turned on, then I get the file properties error when trying to edit.

Nov 28, 2011 5:57 PM in response to mroy1

I wish that worked for me. I thought that might be my problem as well. However; I actually had the HDR feature off already. So, I tried turning it on. For me, it doesn't seem to matter one way or the other. I have tried taking photos with/without flash. Landscape and regular and there seems to be no rhyme or reason to the pictures it randomly selects to not edit.

Nov 30, 2011 11:55 AM in response to ecbtx

The easiest thing I found to do is to right click on the photo and choose 'Open With'.... I tried both Paint and Microsoft Office 2010 (if you have that installed on your machine. Once the photo is opened in that program, you can rotate the photo and save it. Go back to Windows Photo Viewer and it will open and show the rotation changes that you've made.

Dec 3, 2011 7:41 AM in response to JWiles68

Agree with JWiles... I have been having the same problem whether the pic was taken with/without HDR and/or snapped with the vol+ or soft button. Tried several different Windows photo edit programs with no luck at all but "Open with..." "Microsoft Office 2010" works with no issue. Come on Apple and MS, can't we all just get along? 😉

Can't edit photo imported from iphone 4S

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