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Q: Can't edit photo imported from iphone 4S

After importing my photos to my PC (Windows 7) from my iPhone, I'm unable to edit them (for example, rotate, crop). I get the following error "this photo can't be saved because of a problem with the photo's file properties"

I check the properties, but they seem fine - all the right permissions, not read-only etc.

Occasionally, I will be able to edit a photo. Say 1 out of 10 of those imported. I can see no differences between these files.

I've also tried using different photo editors/viewers with no luck.

 

Any ideas?

 

Thanks!

iPhone 4S, iOS 5

Posted on Oct 28, 2011 6:15 PM

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Q: Can't edit photo imported from iphone 4S

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  • by BeLikeMike,

    BeLikeMike BeLikeMike Dec 31, 2011 12:30 PM in response to ecbtx
    Level 1 (15 points)
    Dec 31, 2011 12:30 PM in response to ecbtx

    One of the big selling points was that this phone has an awsome camera which it does but not being able to edit them on a PC because of Metadata corruption is a MAJOR FAIL APPLE!

  • by kipkipkippy,

    kipkipkippy kipkipkippy Dec 31, 2011 4:51 PM in response to ecbtx
    Level 1 (0 points)
    Dec 31, 2011 4:51 PM in response to ecbtx

    This is a total pain in my butt.  I am very glad you all showed me how to fix my pictures, because I was getting immensely frustrated.  The Open-in-Paint, Rotate, Then-Resave thing helps.  I am not tech savvy and I take a lot of pictures, so this is disappointing to say the least.  But I would have been much more ****** if I had not come across your discussion in google and would have wasted even more time.  I hope they fix it so I don't have to go through all those steps forever. 

  • by kipkipkippy,

    kipkipkippy kipkipkippy Dec 31, 2011 4:52 PM in response to kipkipkippy
    Level 1 (0 points)
    Dec 31, 2011 4:52 PM in response to kipkipkippy

    I guess i can't say ******!

  • by Dizzyd78,

    Dizzyd78 Dizzyd78 Jan 1, 2012 7:57 PM in response to ecbtx
    Level 1 (0 points)
    Jan 1, 2012 7:57 PM in response to ecbtx

    I had the same issue, and confirmed that it was due to meta-data curruption.  Opening in paint and saving worked, but definitely tedious.  So, I used a program called "JPEG & PNG Stripper".  It's free, and it worked perfectly, because you can load all the currupted files and it will strip the Meta-data automatically. THEN you can rotate and modify the files.

     

    Try it: http://www.steelbytes.com/?mid=30&cmd=download&pid=15

     

    Hope this helps!

  • by Hoffffy,

    Hoffffy Hoffffy Jan 2, 2012 6:18 AM in response to ecbtx
    Level 1 (0 points)
    Jan 2, 2012 6:18 AM in response to ecbtx

    Same problem with my 4S running iOS 5.0 , Never had this problem with my 3GS running iOS3 or 4 , So its either down to iOS5 or the 4S

  • by zarrath,

    zarrath zarrath Jan 3, 2012 10:13 AM in response to ecbtx
    Level 1 (0 points)
    Jan 3, 2012 10:13 AM in response to ecbtx

    I'm very disappointed with this bug in windows 7, I have same problem too some of the photos can be turn down however some of cannot. there is obviously a bug. hope this problem can be solved with a new update as soon as possible.

  • by lsafley,

    lsafley lsafley Jan 5, 2012 7:28 AM in response to ecbtx
    Level 1 (0 points)
    Jan 5, 2012 7:28 AM in response to ecbtx

    Its a case where so few people actually use the advertised features on this product that there is so few complaints.  Heck, I even try to edit photos fromt the iphone to simple widescreen format and then when I transfer pictures to pc or even Facebook all the changes are gone. 

     

    My only work around is opening every photo in Paint then saving it under same file name as, then like magic I can make changes to the photo.

     

    Why does this phone not have a Widescreen photo mode anyways, how many people own a square plasma monitor to view there digital photos, lol.   Why would anyone want an 8 megapixal photo taken in vertical format.  Oh, to get that one great iphone screen saver photo.  If the photos and video are meant to be viewed on a darn Iphone why not make them .5 of a mega pixal.  And it is so darn clutsy to hold the darn phone sideways for video and photos.  We have thousands of videos and photos that I consider useless because they just look awful viewed on my plasma tvs or even my computer monitors.  Who ever would want a vertical photo or video ever.  I get it, maybe have the ability to crop a vertical one just for the screensaver on an iphone.  Please make the default video and photo recording into widescreen format. 

     

    I hate to say it, but its the Apple lovers afraid to say anything bad about Apple. 

     

    Just fix the darn camera.

     

    Also, what is with the flash being so close to the darn lense.  With almost any case on my phone it washes out all the photos with flash.

     

     

    Worse pictures I have ever taken are with this darn Iphone.  Ok, I Said it.

  • by lsafley,

    lsafley lsafley Jan 5, 2012 7:48 AM in response to ecbtx
    Level 1 (0 points)
    Jan 5, 2012 7:48 AM in response to ecbtx

    Its a case where so few people actually use the advertised features on this product that there is so few complaints. Heck, I even try to edit photos fromt the iphone to simple widescreen format and then when I transfer pictures to pc or even Facebook all the changes are gone.

     

    My only work around is opening every photo in Paint then saving it under same file name as, then like magic I can make changes to the photo.

     

    Why does this phone not have a Widescreen photo mode anyways, how many people own a square plasma monitor to view there digital photos, lol. Why would anyone want an 8 megapixal photo taken in vertical format. Oh, to get that one great iphone screen saver photo. If the photos and video are meant to be viewed on a darn Iphone why not make them .5 of a mega pixal. And it is so darn clutsy to hold the darn phone sideways for video and photos. We have thousands of videos and photos that I consider useless because they just look awful viewed on my plasma tvs or even my computer monitors. Who ever would want a vertical photo or video ever. I get it, maybe have the ability to crop a vertical one just for the screensaver on an iphone. Please make the default video and photo recording into widescreen format.

     

    I hate to say it, but its the Apple lovers afraid to say anything bad about Apple.

     

    Just fix the darn camera.

     

    Also, what is with the flash being so close to the darn lense. With almost any case on my phone it washes out all the photos with flash.

     

     

    Worse pictures I have ever taken are with this darn Iphone. Ok, I Said it.

  • by TK1420,

    TK1420 TK1420 Jan 5, 2012 8:15 AM in response to ecbtx
    Level 1 (0 points)
    Jan 5, 2012 8:15 AM in response to ecbtx

    This is a problem for me, too.

     

    Imported photos are imported with a great deal of orientation problems. Some are fine, others are rotated from how they were taken.

     

    That's one thing, and OK on it's own, but I cannot rotate the photos- I also get the message:

     

    "You cannot rotate this image. The file might be in use or open in another program, or the file or folder might be read-only."

     

    The files, folders, etc. associated with the photos are not read-only, and I have full root admin rights to them on the PC. It doesn't matter what PC I import to, the same problem exists, and only with photos imported from my iPhone 4S. Other cameras import without the meta-data problems that I get with the 4S.

     

    Opening the photos in Paint (ugh) on a one-by-one basis is very inconvenient when dealing with hundreds of photos. So is stripping the meta-data. I shouldn't have to take extra steps just do do simple edits to my iPhone photos.

     

    My iOS 4.x 3G iPhone imported photos into my Windows 7 machine without problem, so I doubt this is a Windows issue. The problems started when I started using my iPhone 4S.

     

    I don't know if this is a problem with the 4S hardware/firmware, or with iOS 5, but it is something that should be fixed. I am rather shocked that Apple is allowing such a glaring flaw to go on this long.

  • by ianb03,

    ianb03 ianb03 Jan 5, 2012 8:12 PM in response to ecbtx
    Level 1 (0 points)
    Jan 5, 2012 8:12 PM in response to ecbtx

    Why lose metadata by using paint?

     

    I just found a program called JPEG lossless rotator and that works great. Don't have to do each file one at a time.

     

    BTW, nice one Apple.  I have to deal with MS crap products on OSX..Outlook I'm looking at you...and now I have the latest and greatest phone/camera and I need a third party app to rotate the **** photos without losing data taken, gps, etc data...

  • by lsafley,

    lsafley lsafley Jan 6, 2012 1:45 PM in response to ecbtx
    Level 1 (0 points)
    Jan 6, 2012 1:45 PM in response to ecbtx

    So funny, I had a question regarding how awful of a camera the iphone 4s is and somehow I got my own post thrown out.  People telling me that this is not a place to voice complaints.  I found this site on the APPLE support site. 

     

    iphone trouble.JPG

     

    Ooops, Here it is. 

  • by kadams1@sky.com,

    kadams1@sky.com kadams1@sky.com Jan 8, 2012 12:26 PM in response to ecbtx
    Level 1 (4 points)
    Apple Music
    Jan 8, 2012 12:26 PM in response to ecbtx

    Thanks for the discussion.  I have just bought the iphone, one of the key reason was that we dont have enough photos and this was seen as a great way to take spontaneous phots and have the ease of the cloud to upload.  Can't believe I'm having to open them all up in paint and rotate.  Very disappointing.

  • by lsafley,

    lsafley lsafley Jan 8, 2012 1:01 PM in response to kadams1@sky.com
    Level 1 (0 points)
    Jan 8, 2012 1:01 PM in response to kadams1@sky.com

    it is easier to just open in Paint and hit save as a jpeg file, it asks if you want to replace the file and just say yes.  you can do this quickly to a bunch of photos then open the folder in Windows Photo and edit away.  It is actually a bit better this way because it saves the original version also so incase you ever want the uncropped version you can access it.   Paint changes it for good.

     

    Wow, unbelievable that Apple made some sort of unique JPEG file.  I could almost understand if it were some sort of Quicktime file.  Simply they need to call it IJPEG.   LOL

  • by bobwild,

    bobwild bobwild Jan 8, 2012 1:39 PM in response to lsafley
    Level 4 (1,633 points)
    Jan 8, 2012 1:39 PM in response to lsafley

    JPG or JPEG is a standard and companies have to follow the standard. There is no way Apple and their iPhones have made a JPG or JPEG that does not comply to the standard. 

     

    Message was edited by: bob wild to fix spelling

  • by TizzyFurry,

    TizzyFurry TizzyFurry Jan 8, 2012 1:57 PM in response to ecbtx
    Level 1 (0 points)
    Jan 8, 2012 1:57 PM in response to ecbtx

    I wouldn't be surprised if Apple thinks that they can make their own iJPEG non-standard format.  Look what they did with the Apple keyboard.. they put the Delete key where the Backspace key should be, confusing many typists, even though the QWERTY keyboard layout is a longstanding tradition.

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