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iPhone 4 (iOS 5) stays searching network, i need help!

I have an iphone 4 with iOS 5, it was working propertly but since 2 days ago the phone is searching for network and stays with no service, can anybody help me how to fix it?

iPhone 4

Posted on Oct 31, 2011 5:48 AM

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38 replies

Nov 2, 2011 12:24 PM in response to gueylergh

iPhone 4s/at&t here.


I'm having the same problem as well. I think there is some bug in the io5 software too because my phone has never had network/connection issues until after I downloaded the io5 update. When the problem started, I went to at&t who replaced my sim card but they still coudn't figure out the network problem so they referred me to the Apple Store. Apple replaced my original phone with a refurbished one (free of charge since it was under my year), but now the replacement phone is doing the same exact thing! I tried hard reset, soft reset, turned off location services, turned off 3g, cellular data, and notifications. NOTHING has worked.


It will blink on and off "Searching..." to "No Service", then it finds service, and then it just repeats the cycle. This is so annoying. I hope they patch the bug up in the next update. UGH! If anyone figures this out or knows what is causing the problem in the meantime, please let me know.

Nov 4, 2011 7:33 AM in response to gueylergh

iPhone 4S turned out to be a really bad apple..

I have, as many others, catastrophic reception on my new iPhone 4S. I might add that I also have an iPhone 4 and if I put the same MicroSim in this phone then the reception is flawless.

The problem is essentially the same as the one that many other experiences, five full bars, and (in my case) Tele2 3G. If someone tries to call me they are immediately sent to voicemail. If I try to make a call it fails, then the bars go down one by one until no service is shown, then the SIMsearches for reception and usually succeeds after about 1 minute the bars appear again. Sometimes I then can make a call but nine times out of tenthe procedure will just be repeated again.



I can of course manually get my bars back again via either reboot or by taking out and putting in the SIM again or by activating and then deactivating flight mode, this does not mean that I get actual reception, I just get the bars and operator name back and the phone seems to have reception. That is until I try to make a new call...



One can't turn off 3G in new iOS5, however, one can select operator manually. Carrier settings in iOS5 defautls to "Auto". If I turn off auto and select Tele2's 2G network nothing happens. I can turn off the "auto" but it is just says "Searching...". If I go back to settings and then back again the carrier settings are in "Auto" mode again.



I have made several re-installations, both from backup and as a new phone, turned on and off the PIN code, deactivated and activated Location services, made hard resets, etc. Even after the latest beta, which was released developers today, was installed and all procedures were done all over again with this OS the problem persists. It is simply impossible to either make or receive calls with my new iPhone 4S. It can do lots of fancy stuff but as a phone it is completely useless and I am compelled to to go back to using my iPhone 4 for now.



You would think that Apple would ensure that at least the telephone part in both hardware and software are operating properly before releasing them to consumers. It's called "iPhone" - not iPod, iPhone, iGame...iPhone is primarily a phone and customers buying it would at the very least require it to be able to make and recieve calls or maybe it's asking too much?



What is also very strange is that even if a lot of consumers complain about the above bug, not only in Sweden but all over the world, Apple does not mention this anywhere. Not on their support pages, not in their developer community, not to their dealers who certainly had a lot of support calls from unhappy customers who believe that it is an operator error.



Incredibly bad service by Apple to release a phone that can not be used as a phone and even worse to not quickly recognize this error and publish what's causing the error, that they're working on resolving it, and when it will be resolved.

I work myself as telephony manager at a company that uses just the iPhone and there are now quite a few new unhappy iPhone 4S, and where I take a lot of support concerning these bugs and have to get them temporary solutions until the bugs are fixed.



I use to commend both Apple and their products, but my conviction on Apple's excellence has been significantly tarnished. This is BAD Apple, hope you get your acts together a.s.a.p. cause both your phone and your service really ***** in this case.



Only way to get attention is to flood apple with info on this matter: fill in form at: http://www.apple.com/feedback/iphone.html and let them know..

iPhone 4 (iOS 5) stays searching network, i need help!

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