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jwpm1968 Level 1 Level 1

My 4S has been dropping calls since I purchased it at Radio Shack. I have done every possible thing to fix it, traded out sim cards, reset everything etc...and it still drops calls. Any idea's?


iPhone 4S, iOS 5
Solved by jwpm1968 on Nov 1, 2011 3:57 PM Solved

I took it to the Apple Store today...they swapped it out for a new one. Hopefully that will make a difference.

Reply by iPhone91013 on Oct 31, 2011 1:39 PM Helpful

iPhone 4s loses reception when the antenna band is touched. Plus, it’s enough to make the iPhone drop calls. This is a serious problem, and I can’t believe Apple let this slip through again!

All replies

  • iPhone91013 Level 1 Level 1

    iPhone 4s loses reception when the antenna band is touched. Plus, it’s enough to make the iPhone drop calls. This is a serious problem, and I can’t believe Apple let this slip through again!

  • jwpm1968 Level 1 Level 1

    I took it to the Apple Store today...they swapped it out for a new one. Hopefully that will make a difference.

  • jwpm1968 Level 1 Level 1

    The new 4S that I got from the Apple store still has the same issues with dropped calls! My iPhone 4 did not drop calls like this...I am not happy!!!

  • modular747 Level 6 Level 6
    expertise.iphone
    iPhone
    iPhone 4s loses reception when the antenna band is touched

    100% bool sheet.  Stop posting misinformation.  You're just misquoting ancient misinformation about the iPhone 4.

  • jwpm1968 Level 1 Level 1

    I don't know why it is dropping calls all the time, I have tried every possible remedy. I dont care what the problem is, I just want it fixed

  • modular747 Level 6 Level 6
    expertise.iphone
    iPhone

    Most likley this is a carrier issue.  Does this happen in all locations?  Have you done any "modifications" to the phone?

  • jwpm1968 Level 1 Level 1

    Happens 40-50% of the time in various locations around the city...especially my house. My iPH 4 did not have these issues (with AT&T.) This is my 2nd 4S and nothing has helped. I have even tried different cases, no case, etc. Do you know if the 5.0.1 will address any antenna issues?

  • dqbulls23 Level 1 Level 1

    do you have AT&T? cause thats mostly the problem. get on Verizon, you won't have issues.

  • jwpm1968 Level 1 Level 1

    I do have AT&T, but you cant be on a call and go online at the same time on Verizon

  • modular747 Level 6 Level 6
    expertise.iphone
    iPhone
    Do you know if the 5.0.1 will address any antenna issues?

    Apple hasn't publicly announced anything about a specific update.  All they said is that they're working on a fix for battery drain issues.  Discussion of rumors is prohibited by the forum ToU, and revealing confidential info from apple violates NDAs.

     

    FYI, dropped calls are usually due to problems other than "antenna issues."

  • tdog10989 Level 1 Level 1

    I am having the same issue with my iPhone 4s from Sprint.  In addition to calls being dropped, often  I can hear the person I am calling loud & clear, but they cannot hear me.  I call back several times and after the 3rd or 4th time they finally hear me or they ignore my calls becasue assuming I'm pocket dialing.  I had various Sprint issued Blackberry's the last 5-years and have never had this many service issues.

  • modular747 Level 6 Level 6
    expertise.iphone
    iPhone

    Go to Apple and get your phone replaced.

  • duffman247 Level 1 Level 1

    Hi, ive noticed you say it mainly happens in your house, I have been having similar problems with dropped calls etc, especially when answering my iphone 4s and getting 'call failed' after 2 seconds. After a day of testing various fones calling me and reboots and restarts etc i found that when i use my landline to call my iphone and my wifi is on i get the 'call failed' upon answering. when my wifi is switched off the call comes through perfectly every time. ive tried this most of the day with the same result. are you having the same experience? In my opinion its a software issue as my girlfriend has an iphone 4 which has worked perfectly well until the ios 5 update and shes having the same call drops and nobody getting thru to her phone, even worse than mine. hope theres a fix soon. i started a thread on this wifi issue. maybe my situation is a one off.

  • Blayne. Level 1 Level 1

    I have a Sprint iPhone 4s that I purchased from the Apple store that has been dropping calls since I updated to 5.0.1. I don't remember it ever dropping calls before the update. I don't have any type of case on my phone so I am in direct contact with the antenna during my calls. If I can find a slim case that I like, my problem might be solved?

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