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Need to download Itunes 10.5 for iphone 4s. I get the msg problem with windows installer package. A program run as part of the set up did not finish as expected. I have tried several times. I upgrades window installer, uninstalled older version of itunes.

I am having problems upgrading to Itunes 10.5. I have the new I phone and need to upgrade. I keep getting the msg: Problem with this windows installer package. A program run as part of the setup did not finish as expected. I have XP pro 32 bit. I upgraded the windows installer program. I unistalled the current version of I Tunes. Any suggestions??

iPhone 4S, Windows XP Pro

Posted on Oct 31, 2011 7:54 PM

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3 replies

Nov 2, 2011 9:24 AM in response to kellyer24

a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.

also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)


good luck!

j.


Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM

User uploaded file

Hi Rick,


by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.


Success,

Peter

Need to download Itunes 10.5 for iphone 4s. I get the msg problem with windows installer package. A program run as part of the set up did not finish as expected. I have tried several times. I upgrades window installer, uninstalled older version of itunes.

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