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Receiving an error message when viewing video locally on iPhone.

Hey all,


When I attempt to open a particular video stored on my iPhone I receive the following message: "The requested URL was not found on this server". (this appears even before hitting the play button. When the play button is pressed, nothing happens. Acts as if my click on the play button is bring ignored). This video is 00:01:20 in length (unsure of uncompressed file size) and I am using an iPhone 4S 16GB w/plenty (5+ GB) of free space.


This video was recorded from my iPhone and was playing on my iPhone just fine previously. What has changed, or happened, between then was I attempted to use the option to upload the video to YouTube (in HD quality. Directly from the iPhone while connected to WiFi). As the HD file size would of been ~26MB I understand this operation would take some time but the progress bar remained at 'preparing video' for well over an hour and never moved on to 'uploading video'. At this point I opened the running programs screen and closed the photos application. Now when I go and click the video file I receive the message as shown above.


Other info:

- The iPhone has been powered off and back on but still receiving the message.

- I have attempted to open the video while connected to another WiFi network and even just over 3G (just in case data connection types were coming into play). Also tested in airplane mode to no avail.

- iCloud/Photostream functionality has been turned off and on. Testing was performed while this feature was disabled.


As I would rather not just delete the video off my iPhone and be done with it, has anyone else encountered anything like this and found a decent fix/workaround?


Thanks a ton,


Aaron

iPhone 4S, iOS 5

Posted on Nov 1, 2011 8:07 AM

Reply
7 replies

Dec 26, 2011 12:12 AM in response to Crotia

What the .......

URL?, in videos saved on a device?


I have an iPad 2 and bought two new movies they worked great and I even streamed one to the apple tv in our living room. After this I began to notice that with these new movies my disk space had been reduced dramatically. I plugged my iPad into my MacBook 2007 core duo, and proceed to open iPhoto with OSX 10.5.8. iPhoto failed. I plugged in in to iTunes and it worked fine. Then I proceeded to go play a game on Xbox. I came back ready to see my movie again and it came up with the error message: the requested URL was not found on this server. Now I am just spitballing here but maybe I just have one problem rather than multiple problems.


One problem: my iCloud just isn't working right


Multiples: my iTunes could have tried to copy it and lost it. iTunes might have had a problem and think I rented it. BIG ONE, I MAXED OUT MY SPACE LIKE I SAID BEFORE AND IT JUST COULDNT FIT, and put IMAGES.


I find this hard to believe that only TWO people have said anything about this. I really want apple to help us here, I just spent 15 bucks in MOVIES. AND MOVIES YOU CAN NOT JUST REDOWNLOAD!


Please help!


I'll come back if it's fixed

Dec 27, 2011 4:34 AM in response to Nothinglessthn0

I had the same problem with my I Pod Toch.I rang Apple support who explained that the settings on the device needed to be reset and the connection to the router re-established. This did not help. I gave up after talking to them for almost an hour. To resolve the problem I had to syn my device with my PC removing the video from my device. I then did another sync placing the videos back onto my device. it worked a treat.

Feb 28, 2012 9:58 AM in response to Nothinglessthn0

I have this issue as well. Not only, does playback on the iPhone fail, but this video trips up my iPhoto sync. I don't use PhotoStream. When connected in iPhoto this video has no thumbnail and it shows as 0K on the device. If I import everything but this video from the iPhone things go swimmingly.


In my case there's some additional information that may have inadvertently tricked the phone into thinking there's something network-related about the video: I played this video on my television via AppleTV. In all honesty, the playback on the television was pretty poor. However, I believe there may have been some interruption during playback, potentially causing this video to wind up in some streaming limbo.


Anybody have any thoughts to add to this one?

Feb 28, 2012 1:26 PM in response to JWells

I figured out what my problem was. After plugging into a RESTARTED MacBook I was able to see my movie on it. After resynching my movies, rearranging my space on both my iPad AND MacBook it gave the movies back. If you know how to fix this with music, please help me. My iPod has started to hide half of my music.

Receiving an error message when viewing video locally on iPhone.

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