10 Replies Latest reply: Nov 22, 2011 9:08 AM by Jtindal
Wayan_V Level 1 Level 1 (0 points)

I have 15GB of storage on iCloud, my total storage space used by backups is 1.1GB, but iCloud says I've used 5.5GB of my space already.  How can I "clear out" or reset the iCloud storage meter?

 

A bit of history

 

I have backed up both my iPad and iPhone to iCloud, but not without problems.  I have over 9GB of photos on my iPhone but I cannot seem to get iCloud to back up all those images.  I was able to backup everything else on the phone, but every time I try to backup the images, iCloud says my backup has failed.  So I told it not to backup the photos and in doing so confirmed that I wanted iCloud to delete the backup in iCloud. That was yesterday. Today it still shows that I am using more space than I should be.  Once I clear out this old backup I hope to try and backup my photos again

 

Here is a pic of the iphone icloud status:

 

photo.PNG