4s Won't Send or Recieve MMS

I am unable to send MMS - just keep getting message send failure. I contacted carrier, O2, and they advise that it is a bug in iOS5 and that Apple know about it and are working on a fix. Anyone any idea when fix due?

If it works with the device in a clean state (i.e. restored as new) and then stops working when the device is restored from backup, that clearly indicates it is a setting or corrupted file in the backup.

Has the following been tried?

• Settings > General > Reset > Reset Network Settings
• Different SIM card
• Reset or Restart the device
• Settings > General > Network > Enable 3G, turn this off. (If this rectifies, could indicate a network issue)
• Is Settings > General > Network > Cellular Data On or Off? It must be ON for MMS to work.

I don't have that app and I"m having similar problems.

I have the exact same problem, O2 advised me it's a fault with ios5 and apple are working on a fix? It would be helpful if this is a know fault to get some confirmation from Apple that this is the case.

UPDATE TO MY POST ABOVE:

Resetting network settings appears to have work at least for now, I have managed to send a couple of pic messages.

I have the same problem with my phone and O2 !

THey tell me it's a software issue and apple will fix it soon

BUt when I contact apple they have no idea ! Surly apple need

TO stop selling phones with incompatible carrier software !

mrdwt wrote:

Surly apple need TO stop selling phones with incompatible carrier software !

Surely people should educate themselves before making misinformed and ignorant statements.

Thanks for reply !

I may be misinformed , maybe you can inform me on who's at fault for the mms error , as all settings are correct and I'm not the only person with this error !!!!!

Solve the issue for me if you are so informed yourself !

Try the troubleshooting steps already provided in this thread if you have not already.

Verify with the carrier that the account is properly provisioned for SMS/MMS messages.

If it were really an Apple issue, then every iPhone user on OS on the specific version of iOS would be having the same issue. That simply is not the case.

just been on the phone with 02 again . ive been told :

issue is with apple and o2 are waiting on an update from apple to fix the mms issue with random iphone 4s phones. mine being 1 of them. im just disapointed with how long it takes.....

To be fair, many users on this forum aren't technical experts. I was also told, by O2 that that the MMS issue was an iOS problem that Apple are aware of. When I spoke to Apple they categorically denied this. One organisation is lying, but which one? It's incredibly frustrating, I've had this problem for 3 months now, which isn't acceptable.

Hi mrdwt, others on this forum suggest resetting network settings fixes this problem. It did for me but only for a couple of days. If you phone Apple they will tell you to do a full factory reset then and then restore. This is quite a lot of hassle but did work for me. Over time the mms issue reoccurs though, I've done this twice since Xmas.

I'm not going to pretend to be an expert or guess at the technical reasons for this issue - just sharing my experiences incase it helps.

Good luck!

THank you benjamonk , I'm gonna try this temp fix !

Fingers crossed .

Wish someone would get to the bottom of this problem! I've tried all fixes and nothing has solved it. I've been having this problem for 3 months now. Really disappointed. Funny that Apple NEVER comment!