2 Replies Latest reply: Nov 4, 2011 4:10 PM by sajam
sajam Level 1 Level 1

I dont know if Im going to be able to explain this correctly but as usual an Apple tech started fooling around with my computer and as usual created new problems.


I know that you can go to Safari Preferences/Privacy/Remove Website Data and click on Details to remove cookies/data from certain websites.  Ive always been able to do this without any problems.  Id just search and/or highlight whatever I wanted to remove, click it, and then remove...DONE.


Well now Im having a problem with I click on Details....The websites keep appearing and disappearing...Its the strangest thing thats hard to explain or describe without someone seeing it.  Ill search for a website that I know for sure is there..but it wont show up or it will show up and then disappear as soon as I try to move my cursor.  I also notice that the "menu" above where it says General/Appearance/Tabs/RSS etc is grayed out...Im pretty sure it used to not be like that so my gut is telling me that has something to do with the problem/issue.


Does anyone know what this is or how to fix it?  Has anyone experienced this  or do I have to spend yet another 5 hours with Apple support again.



MacBook Pro, Mac OS X (10.7)
  • Don Archibald Level 10 Level 10

    If you have a ton of cookies, it may take a while for all of them to be displayed; and, they may not be brought into display in normal order. It should settle down after all are being displayed and be in normal alphanumeric descending order.


    In addition, any key press will bounce the list to show the first one which starts with that character. Plus, if you have a MagicMouse the list will scroll in response to the scroll finger-gesture on the mousetop.




    As long as the list of cookies is displayed (the list you get when you click the "details..." button), the icons in thre toolbar of Privacy will be greyed out. You must close the details (cookies list) window (click the "Done" button) before those will become active again.

  • sajam Level 1 Level 1

    Thanks for your reply.


    I understand what youre saying but something is defintiely different than it was a couple of days ago,  Its not letting me clearly highlight something and delete it like I always can.  Im not sure what  you consider a 'large number' - as it appears any website you visit or click by accident puts a cookie on it. 


    When Im typing things in the search bar, theyre not clearly showing up and the names of websites keep appearing and disappearing - its just very strange and never happened before.  Its not letting me delete what I want to delete.