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dell 3008wfp hdcp monitors no longer detected

LAtest version of itunes doesn't detect dell 3008wfp 2560*1600 30inch monitors as hdcp compliant/capable.


How do I fix this so I can go back to watching HD movies via itunes?


using:

nvidia gtx570 x2 sli'd

dual link dvi cables

dell 3008wfp monitors

latest non-beta drivers


http://accessories.dell.com/sna/products/displays/productdetail.aspx?c=ca&l=en&s =pub&sku=223-4890

http://www.nvidia.com/object/product-geforce-gtx-570-us.html

Posted on Nov 5, 2011 12:24 PM

Reply
1 reply

Jul 6, 2012 10:28 PM in response to MarkHR

I have a similar situation. Am running the Dell 3008wfp 2560x1600 30" monitor, and cannot download or view HD movies from iTunes; can do so with standard definition movies. Took computer to a repair store I trust. They downloaded an HD movie from iTunes (one I wanted) onto my machine, but connected to an Asus monitor. Both of us were using a DVI cable. So they think the problem lies with the monitor. Although when connected to the Dell monitor, the Nvidia control panel says that the card and display are HDCP-compliant. But read on...


Using:

twin Nvidia GeForce GTX 295 cards, each with two DVI ports, but no HDMI port

dual link DVI cable

Dell 3008 wfp monitor

updated drivers, along with updated iTunes and QuickTime player.


On another forum, someone else was having a similar problem. After talking with Dell and eVGA, plus testing, he came to the conclusion that this monitor does not run HDCP with DVI cable, despite Dell's assertion to the contrary. It will run HDCP with HDMI and DisplayPort. I only recently got into HD movies from iTunes, (or am trying to); the monitor has done well prior to this. I hope a solution does not involve equipment replacement, but it may.

dell 3008wfp hdcp monitors no longer detected

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