I can't access itunes store on my pc

I have the same issue. I already checked by internet filters and that was not the issue. Any thoughts on what could be blocking access?

Me, too, except I use Firefox. It takes more than 2 hours before iTunes comes back from the store with a time-out error.

And the reason I installed the latest iTunes, is because it wouldn't synchonize. Which it still won't. Can you sync? My iTunes won't sync nor will it stop sync. It crashes when I try and it can only be stopped via the task manager.

This one from support doesn'help:

http://support.apple.com/kb/TS1368?viewlocale=en_US

Can't connect to the iTunes Store

This one seems to mean the problem has been around for a while

https://discussions.apple.com/thread/1948968?answerId=9197918022#9197918022

I send a message to iTunes Store support team (175218366) - they say they generally send a response within 48 hours.Here's hoping it will be usefull. But I can't add info to my original question.

My boyfriend has the same problems, only he works on a Vista PC, mine is an XP Pro. He has a brandnew iPhone 4S, me an iPad 1.

This is what iTunesStoreSupportwrote:

the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself. This article outlines some of the likely culprits:
http://support.apple.com/kb/TS1368
Meanwhile, certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:
- Firewalls
- Web accelerators
- Ad filters
- Virus protection software
If you have any of this kind of software installed on your computer, Franka, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:
itunes.apple.com
ax.itunes.apple.com
Moving on, for assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629
The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows XP
http://support.apple.com/kb/HT1275
Nonetheless, please note that the iTunes Store cannot investigate every user's connection issue. Apple Support Communities are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.info.apple.com/category.jspa?categoryID=149
If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one.

iTunes has Diagnostic Tests in it's Help menu, the last item before Info iTunes. If I run this, all tests come through with flying colours. Except when I run the test while iTunes tries to connect to the store, then the test to try and make a purchase fails. Plus when clicking the Help button in the test, the error shows that there is no connection with the internet

ok, my iTunes has access by resetting winsock: Run the command line, enter: netsh winsock reset.

Restart your PC, Start iTunes and presto: a connection to the store. And therefore making a reserve copy works again as well. It took the entire weekend. Apple *****.

I tried typing that into my cmd and restarting my computer and it still won't load the iTunes Store... I talked to a friend and she also said that she couldn't access the iTunes Store either and hasn't been able to for the past like 2-3 days... :-/ this really ***** because I just got myself a new iTouch and I wanna be able to use the iTunes Store. X_X any help???

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I'm having the same problem. I'm running Windows 7 and IE. I have a feeling it had to do with an windows update i did recently. I've tried everything, restoring back to previous settings, reinstalled itunes, contacting apple for help, they got no idea either. There's only one thing left for me to do which i'm in the process of doing now. Back up my **** onto my laptop and wipe the PC clean, start from scratch.

Many thanks J. erick Now I can access iTunes store.😍

Thank you so much for your information!!!! I had the same issue and I did what you said and it worked!!!! Thank you, thank you, thank you!!!!!!

I tried that exact thing and I STILL can't access it... 😟 😟 Idk I'm really sad now... I just bought myself a new iPhone and I can't access the store except for on my phone... I hope Apple fixes this soon... any other suggestions other then the netsh winsock reset? 😟