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Iphone 4s - 3G connection disappears after using wi-fi

Hi!


I have an odd problem with my Iphone 4s. After using a wi-fi connection at home and going out I've noticed that the phone doesn't switch automatically to 3g connection. Instead it states that there's no internet connection available at all. But if I'm restarting the phone (shut down, new start) then I get a 3g connection back immediately. This looks really annoying. Any ideas how to solve it?


Thanks!

iPhone 4S, iOS 5

Posted on Nov 6, 2011 10:39 AM

Reply
210 replies

Oct 17, 2012 10:42 AM in response to injust

Right my latest! I'm on my 4th 4s and 2nd SIM card. Was ok for a week then 3G went again for 2 days. I am on Tesco (O2) Strangely, a friend had exactly the same (lost and got back 3G more or less the same time as me, within half hour) he is on vodaphone.

Apple won't listen and blame my provider. Tesco are now looking into it but not expecting too much.


Whenever 3G is loss I have the 3G sign displayed on screen and strong signal bars.

HELP!!!!!

Nov 18, 2012 9:04 AM in response to mderb

I do agree that the problem is a software and carrier combination.

I had 2 iPhone 4 in the same house, using the same wifi and carrier. I had problems with one for over 6 months and have tried all fixes that were mentioned on this thread. None fixed the issue while the other phone never had this problem. You would think that it's an app that is causing this since that is the only difference between the first and the second. Bought 2 new iPhone 5 and started by restoring the first. I faced the same problem! I reset the phone to factory settings twice, one from the phone and once from iTunes after updating to latest 6.01 release. Used a brand new Mac with no previous iPhone backups on it to set it up as a new phone. Installed apps from scratch and still had the same problem! One thing was never erased even after 2 wipe out was the stocks app info and the original weather app (weird but not sure it has anything to do).


UPDATE on latest troubleshooting: Switched sim cards on same network

I inserted the second SIM card (same carrier but never had a problem) in the iPhone 4 that always had problems and while keeping all apps and data on it. Then I inserted the first SIM card that I always had problems with, in the new iPhone 5 that has a clean activation with not a single app. I went out of the same wifi holding both phones to a NO signal area then came back to where there was signal. Results were that the new unused phone didn't get back the 3G network until a reboot while the iPhone 4 had its 3G kick in immediately. Although I am not happy with the results but I am glad to report that losing your backup and instal fresh will not help (at least in my case). My guess is that the server that is hosting my number on the carrier side is not refreshing. Remember that the other number is with the same carrier too.


P.s. I used the same iPhone 4 on the AT&T network in CA and NY and never this issue. This is happening on the Alfa network in Beirut.

Hope this helps some of you to either confirm this scenario or prove it wrong

May 30, 2013 7:15 AM in response to injust

I just got an iPhone 4 a mounth ago and having the 3g problem, even with wifi turned off so it only use's data still I have problems with 3g just not available I have to either turn phone off and back on again or do a reset, 3g comes back but after about 40mins- hour it will go again and not come back untill another reboot very very very frustrating my first iPhone I was told not to get one I should of listened.😠

Jul 4, 2013 5:58 PM in response to injust

had this problem since my first iphone 4 over a year ago. switched phones and have a new iphone 4. same problem occurring again.

recently it seems to be getting worse.

If Apple don't fix this soon, I will have no option but to switch to samsung. I do not believe I will purchase an apple product again.

I'm serious. I never owned an ipod or an imac or any apple product prior to this because I didn't like apple as a company. I decided to give them a chance and this is what I get....

Iphone 4s - 3G connection disappears after using wi-fi

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