0 Replies Latest reply: Nov 6, 2011 6:45 PM by NeedHelpfromExperts
NeedHelpfromExperts Level 1 (0 points)

My round button will not work.  I have been to the apple store three times.  Each time, I'm told that it's a hardware issue, then the second person comes out and tells me to update the software.  I did that and it is still doesn't work.  I'm turning off everything, so the phone isn't overloaded.  I was told by the last Apple person that he wouldn't "throw new phones away" on me because the person who checked me in said that I need a new phone (actually 2 apple guys have said that).  What should I do?  The phone won't work without that button and it is very frustrating.  The button literally sticks

iPhone 3G, iOS 5