Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone problem with .mov files

Has anyone had this problem? I received a movie file of type .mov on my iPhone 4s as an attachment in e-mail. It was made on another iPhone 4s but I can't get it to play or move it to my camera roll. When i click on it it shows a black screen that says "loading..." for about 1 second and then goes back to the e-mail view that I clicked on. Since it was made and came from another iPhone 4s it should be in the proper .mov format.

iPhone 4S, iOS 5

Posted on Nov 8, 2011 6:09 AM

Reply
Question marked as Best reply

Posted on Nov 18, 2011 11:58 AM

It turns out that this problem was due to the .mov file that went to the iPhone somehow got corrupted. The same copy that went to my computer was fine. I have since tried other .mov files on the iPhone and they work fine.

1 reply

iPhone problem with .mov files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.