sherunswest

Q: iphone 4s calendar alert issue

I tend to put 2 alerts on my calendar events, one for 1 day before and the second one for 1 hour before (or some other on the day of event).  I have noticed that when I put in the first alert for 1 day before and then enter the second alert for 1 hour before and click done they have somehow been reversed, the first alert is now 1 hour before and the second alert is 1 day before.  I have to click them again and change them to the proper order, this usually take about 3 tries to get them to stay as I want them.  I can them save the event and all is good.  I was at the Apple store and the staff duplicated this issue so I know I'm not the only one experiencing this nuissance.  Has anyone else come across this?  I do hope the upcoming update will fix it.

iPhone 4S, iOS 5

Posted on Nov 8, 2011 11:15 AM

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Q: iphone 4s calendar alert issue

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  • by Ghost.Crow,

    Ghost.Crow Ghost.Crow Feb 24, 2014 8:04 PM in response to sherunswest
    Level 1 (0 points)
    Feb 24, 2014 8:04 PM in response to sherunswest

    I have found what appears to be a resolution to this issue, when I add an event and I select the event time, the date time scroller opens up allowing me to select the time of the event.

     

    The issue occurs when I leave this selector expanded and continue to set the event properties. When the time selector is still open and you select the alert times, it swaps the alerts every time. When you collapse the event time selectors before choosing the alert times, the alerts are not switched.

     

    This bug appears to be an issue with the scrolling selector form item if there is more than one open it appears to error out.

     

    If you don't know how to collapse the event time selector, once you have selected the time, click on the date/time that is in red text just above it and it will collapse the selector.

     

    Hopefully this fixes the issue for others, and it is ridiculous that this has gone one for so long, not a good way to keep your customers Apple, my wife was so aggravated at this that she was about to cancel her iPhone.

  • by NexusZero,

    NexusZero NexusZero Feb 24, 2014 10:58 PM in response to Ghost.Crow
    Level 1 (0 points)
    Feb 24, 2014 10:58 PM in response to Ghost.Crow

    Thanks for the insight. I have tested out your solution and found it to be slightly effective. There seems to be a difference between adding a new event via plus symbol "+" and selecting from Month view. Either way something is weird with the alerts feature.

     

    I assume the alerts feature was made to push the sooner alert first. Something is wrong with the code where the variable that determines the alert time hierarchy is causing the error. Another explanation is that the variable is correct but the code computing the variable has a bug. A third explanation is that the bug is independent from the code computing the variable but affects the alert variable, so causing the variable to be wrong.

     

    After testing out your solution, I propose this tip. Setup the event, alerts and all. Select event and verify alert times. If alerts are incorrect select second alert and reselect the time. Select first alert and reselect time. Depending on how the event was created the alerts will jump back and forth differently. Keep reselecting till alerts are correct. Go back and forth from Day view to Event view to verify alerts. Also by just selecting an alert and going back to the event can make alerts jump, so be careful and double check alert.

     

    I guess Apple just thinks that it's not worth fixing and thinks we all should just do one alert. I've been submitting a request to fix a Maps error for over a year. Nothing's happened. One request to a competitor's map service and the error was fixed.

  • by jdill7,

    jdill7 jdill7 Apr 18, 2014 9:15 AM in response to Ghost.Crow
    Level 1 (0 points)
    Apr 18, 2014 9:15 AM in response to Ghost.Crow

    I wish this worked for me. No matter what times, days, hours I put in first alert and second alert, whether or not I close the expanded view of hours, the alerts switch order. I found I just can't have two alerts for the same event.....NO MATTER WHAT. This has happened through three system upgrades. It's ridiculous that Apple can't or won't fix this. If it's a hardware issue ----- then FIX it? It's not a **** GM car, but it's starting to feel like they are avoiding a fix.

  • by JohnnyDawg,

    JohnnyDawg JohnnyDawg Apr 18, 2014 10:42 AM in response to sherunswest
    Level 1 (24 points)
    Apr 18, 2014 10:42 AM in response to sherunswest

    This is beyond frustrating, and I can't believe that Apple still hasn't fixed this!  It is easily reproducible and I just don't think it would take long for the developers to fix the bug and fix it.

  • by Bradpod,

    Bradpod Bradpod Apr 18, 2014 12:53 PM in response to sherunswest
    Level 1 (0 points)
    Apr 18, 2014 12:53 PM in response to sherunswest

    The OCD side of me remains very frustrated by the flipping of the alerts just because I want to see the alert that is to occur the longest time out from the event/appointment to be listed first, followed by the alert closest to the event/appointment to appear second.  However, I have found that the alerts go off as scheduled no matter which order they end up showing up on the calendar event, so they appear to function correctly in any case.  So, while frustrated, it works, so I just accept it.  I have bigger issues to focus my attention to.

  • by JohnnyDawg,

    JohnnyDawg JohnnyDawg Apr 18, 2014 1:02 PM in response to Bradpod
    Level 1 (24 points)
    Apr 18, 2014 1:02 PM in response to Bradpod

    My experience is that when the alerts get flipped, neither of them fire, which renders this functionality useless.  That's why I only set one alert.

  • by Craig Kerr,

    Craig Kerr Craig Kerr Jun 14, 2014 2:03 PM in response to sherunswest
    Level 2 (230 points)
    Jun 14, 2014 2:03 PM in response to sherunswest

    I'm laughing, remorsefully.  Poor old Apple!  They have done so well for so long and now they have just plain become irrelevant.  Apparently they can't craft apps as well as the vendors on the app store, that is what I gather here, as I too migrate now away from Apple's apps over to the store where I do hope to find something that actually works.  Apple's calendar app is not just poor, it cracks you up laughing it is so (and I at first thought 'uncharacteristically' but now realize it is IN character) bad you have to laugh out loud.  Why, you put in a bunch of test appointment to test the alerts and when you are done testing, you can't even edit or delete the events.  I have owned an iPhone literally from day one, and only now am planning to try out android.  Took me this long!!  Oh by the way I might mention how excellent Apple's calendar app has been in the past, before they fixed and improved it!  Before there even was a cloud or a notifications center or alerts and banners, You would get a loud noise and an alert that stayed front and center until you took an action.  Now, if you miss the audible alert, there is no alert remaining on your screen to remind you, even if you set one.  Really, would Apple even let such a poor app into the store?  Poor old Apple.  Lost the plot I'm afraid.

  • by martgking,

    martgking martgking Aug 29, 2014 1:15 AM in response to sherunswest
    Level 1 (0 points)
    Aug 29, 2014 1:15 AM in response to sherunswest

    Not quite the same, so may report this as a new bunch of bugs.

     

    Firstly - I've set my default alert for events to none. So when I create an event, and even when I click in to 'alert' and select none, once I come out of the event, it creates an alert at 30 minutes before and 10 minutes before the event. I've never used these two as a combination of alerts so I have no idea why it is defaulting to them, and it's impossible to change the default to back to none. I can get rid of it by changing the default to 'at the time of the event', but I dont want an alert at the time of the event. I want no alert.

     

    Secondly - when I snooze an event, it changes the first/second alert time to something screwy like '9 minutes and 33 seconds before the event' or '12 minutes and 28 seconds after the event'. No idea why or how it does this, and again can't seem to get rid of it. Plus if I have a recurring alarm set, it'll keep these weird parameters for every subsequent event.

     

    I just updated my iOS to the latest 7.1.2 but this did nothing to help. Can't imagine it would make any difference, but it's an iPhone 5.

     

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  • by treborfromca,

    treborfromca treborfromca Sep 28, 2014 1:00 PM in response to sherunswest
    Level 1 (0 points)
    Sep 28, 2014 1:00 PM in response to sherunswest

    I have this exact same problem with IOS7 on the iPhone 5s. I set ALERT to 1 day and 2nd ALERT to 1 hour .. and the calendar reverses the two.

    Apple .. what's up ... how long does it take to fix this issue .. 3 years ??!??

    How about get this on your fix it list .. it's long overdue!

  • by treborfromca,

    treborfromca treborfromca Sep 28, 2014 1:03 PM in response to treborfromca
    Level 1 (0 points)
    Sep 28, 2014 1:03 PM in response to treborfromca

    Apple .. also, how about give me a way to forward a calendar event to someone as well.

  • by SIGN5L,

    SIGN5L SIGN5L Apr 10, 2015 9:46 AM in response to sherunswest
    Level 1 (0 points)
    Apr 10, 2015 9:46 AM in response to sherunswest

    UNBELIEVABLE Apple! Really. This has been a problem since 2011 and you STILL have yet to fix it? This is something that would take all of an hour to focus on and fix. You have updated this app several times now through your iOS software updates and just refuse to fix this issue. The fact that you can't even fix your own calendar app just goes to show how greedy and pathetic you are as a company. Meanwhile, you have no qualms releasing and selling us new iPhones each year with the same old bugs for hundreds of dollars.

  • by JohnnyDawg,

    JohnnyDawg JohnnyDawg Apr 10, 2015 1:46 PM in response to SIGN5L
    Level 1 (24 points)
    Apr 10, 2015 1:46 PM in response to SIGN5L

    Wow.  Can't believe they STILL haven't fixed this.  Seriously, you can't put ONE developer on this issue for ONE DAY? 

  • by mfreidge,

    mfreidge mfreidge May 18, 2016 3:51 AM in response to SIGN5L
    Level 1 (8 points)
    iPad
    May 18, 2016 3:51 AM in response to SIGN5L

    One more year later!

    I wanted to set Alert "1 day before" and second alert "2 hours before".

    I've selected Alert 1 day before and it was saved correctly. When I selected second alert 2 hours before, and return to event it was shown swapped:

    Alert 2 hours before 

    Second alert 1 day before.

     

    I've checked how it works on iPad 9.2.1 and noticed that after I set both alerts to the same value, when I changed one, it actually changed both alerts to be the same, e.g.

    Alert 1 day before.

    Second alert 1 day before.

     

    If you have this issue please send a bug report to Apple at:

    http://www.apple.com/feedback/iphone.html

    (I am not sure that Apple employees monitor this forum)

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