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Outlook 2011 stuttering frequently

I have a macbook pro 2Ghz Quad-Core i7 with 8GB RAM.

I installed a OWC Mercury 6G SSD 240GB (50% full).



I've been using this for a few months now. Overall the system is blazing fast, with zero problems. Well...except for Microsoft that is...



The only application giving me problems is Microsoft Outlook 2011. It is constantly stuttering. This means I'll be typing an email, then suddenly i look up at screen and realize nothing typed, or its garbled text, or the text is out of order. Its because for some reason Outlook keeps stuttering in and out randomly with these mini freezes.



Its the only application doing it, nothing else is a problem.



Any ideas on how to resolve this annoying problem?

MacBook Pro, Mac OS X (10.7.2), 8GB RAM, 240GB SSD

Posted on Nov 8, 2011 7:29 PM

Reply
6 replies

Jan 19, 2013 8:18 AM in response to MattRStewart

I had a similar problem when I upgraded to Mountain Lion. I would intermittently get the dreaded spinning beach ball of death (SBBoD). It would last about 10 seconds, and occur every few minutes or so. I found a solution that seem to work, here:


http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/outlook-20 11-mac-frequent-hangsspinning-beach-ball/acfa8f52-a1ba-4fd9-b52d-2edc04927803?pa ge=3&tm=1358611923314


While there were a lot of proposed solutions given, this is the one that seems to have worked for me:


I experienced a very similar issue since updating to Office SP2. I tried many of the suggestion in this thread, but what worked for me (although I still see the spinning ball occasionally), is opening the "Progess" window (Command-7) and watching what was happening when the hangs occurred. For me, it was always when Outlook was trying to sync my Deleted Items folder with the Exchange server. I emptied the cache for that folder (right-click on the folder, select "Folder Properties..." and then click "Empty" under the "General" tab) and the long hangs stopped. I can only assume there were some corrupted messages locally that were causing the problem when Outlook was trying to sync them with Exchange. Maybe this approach will work for others as well.


This post is on the third page of the discussion thread. I hope that helps.

Feb 3, 2014 12:22 PM in response to MattRStewart

This phenoemenon makes Outlook 2011 essentially useless for me. I have observed it for over a year now, running "Maverick" and all most recent updates/upgrades. None of the recommended actions helps - neither re-installing the software, nor switching from my 2013 Retina MBP to an older Mac Pro, nor emptying cahes, nor rebulding the database. It happens primarily when connected to an Exchange server at work or remotely, whether via VPN or not. Every few minutes, the beach ball spins and Outlook 2011 hangs. Can't even minimize the window. Watching what happens shows that it's when any folder - inbox, deleted items, calendar, whatever - is synchronized with the server.


Many of my colleagues expoerience the same. Neither Microsoft nor Apple have remedied these problems since 2011. At this point I can only conclude that this either reflects incredible incompetence of the MS software team for Mac, or deliberate sabotage of the Apple platform. After 20 years of using many different email clients without any problem ever, Outlook 2011 is obviously incapable of performing the simplest and most trivial email client tasks - synchronizing with an Exchange server without stalling. Most likely the reason is simply that instead of synchronizing in the background, this dumb software synchronizes in the foreground.


All Microsoft has to offer to help is a schoolmasterly borderline arrogant support page post that proposes actions which may reduce somewhat, but in my experience will definitlely NOT repair the flaw. The guy who wrote it should be fired and competent developers hired. But I suspect MS has no interest in that. That, likely, is also why Outlook 2011 still is not iCloud compatible and in contrast to good old Exchange for Mac can not synchronize contacts and calendar items with the Apple address book and calendar.


It is time for strict regulation of the IT industry, and for rigorous consumer protection laws.

Outlook 2011 stuttering frequently

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