8 Replies Latest reply: Nov 21, 2011 7:43 PM by pjquillere.m
djrickstar Level 1 Level 1 (0 points)

Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me

 

First message I get when I connect the iphone is

 

"The software on iphone has expired and must be updated to a newer version"

 

Then it tries to backup but I get

 

"Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"

 

When I click check for updates it says I have the latest version (5.0)

 

When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"

 

Tried that MANY times but no luck.

 

This iphone was on a developper account but it is not anymore (removed from developper account).

 

I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.

 

Back up to icloud doesn't work because I didn't set it up before it stopped working

 

When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)

 

I can access my music and everything from itunes.

 

I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.

 

I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the

"The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"

 

Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +

 

This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...

 

Thanks a million times!


iPhone 4, iOS 5