Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

restoring iphone 4 backup to iphone 4s

O.K. ---- I am srsly p'od!!!!


I have spent the last three hours trying to restore my iPhone4 backup to my new iPhone 4S. And everytime I just end up with a factory standard iPhone 4S - no text messages, no contacts, no photos.


I mean really, I only want my messages and contacts - the rest I can do away with (backed up separately on PC).


Have no idea what I am doing wrong. Here is the process I have followed:-


1) Backup old iPhone 4 in iTunes

2) Disconnect old iPhone 4

3) Connect new iPhone 4S

3) Go through setting up new phone AND selecte option to restore phone from a previous backup on my computer through iTunes,

4) Phone and computer "talk" to one another

5) I end up with a blank iPhone 4S - no txt's, no contacts.


Maybe I am just too old to figure this sh*t out - but this is srsly frustrating.


I hope that someone out there has figured out how you actually do this, 'cause Apple's advice ain't working for me.


Help!!!!! Please!!!!!




dd

Posted on Nov 10, 2011 7:08 AM

Reply
14 replies

Nov 10, 2011 7:42 AM in response to sunil kumar from cincinnati

Thx Sunil, I appreciate your trying to help, but nothing seems to work. 😟


I think I have to go into an Apple store and see if their "geniuses" can work it out.


I don't think I have encountered a technology/sortware process that is as frustrating as this, and believe me, I have been around since year dot in terms of tech.


My hubby is not going to be happy tomorrow, seeing as I promised he would have a new iPhone when he wakes up - lol.

Nov 10, 2011 9:25 AM in response to halloweenjack

Thank you Sunil and Lex. I finally figured out the right click thing.


I am really beginning to doubt my level of understanding of modern sytems these days. Who designs these interfaces?????


The whole right click thing? - was not obvious to me. I thought that if you had synced your original phone and when setting up the new phone and answered on it that you wanted to restore from a previous backup that the phone would either start the restore or in the case of multiple backups show you a list of backups to choose from. I did not expect that I would have to change focus from the phone and not only resume focus in iTunes but also initiate an action from it to the iPhone. From a process flow, this makes no sense at all.


Further, the restore from backup only restored my contacts and texts, apps I had to do manually. Go figure.


I used to love your products Apple, but more and more you are becoming like Microsoft. Like I said earlier, this ain't rocket science.


(Thanks for letting me rant though, and props to the ppl who try to help us befuddled dudes out).


TTFN.

Apr 2, 2013 7:17 AM in response to halloweenjack

Assuming you have older backups:

a) Mac OS: ~/Library/Application Support/MobileSync/Backup

b) Windows XP: %AppData%\Apple Computer\MobileSync\Backup

c) Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup

d) Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup

Go onto iTunes, right click on your device on the left-hand side bar, and their should be an option 'Restore iPhone From Backup', or something similar,click that and it'll restore your iPhone to a previous backup.

Hope this helpful.


<Link Edited By Host>

Jul 23, 2013 12:25 AM in response to halloweenjack

To restore iPhone from backup:

1. connect the iPhone to your computer

2. wait for it to appear in iTunes

3. right-click on the iPhone listed under Devices and select "Restore from backup..."

4. select the backup you want to restore (there may be several)

5. restoring iPhone 4 backup to iPhone 4S

Restoring will only touch user-specific content and configurations.

restoring iphone 4 backup to iphone 4s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.