My iPhone shows a usb cable with the itunes logo and I plugged it in various amount of times and it still doesn't work. What do I do?

Also do I have to take it to the apple store if it doesn't work when I try again?

iPhone-OTHER

Posted on Nov 10, 2011 8:18 AM

Reply
12 replies

Nov 10, 2011 8:54 AM in response to foreverjjcx3

You are sure there is not faulty cables or loose ends, right? Because I had this same problem last week when I updated to iOS5 and RecBoot saved the day for me. Is your iTunes uptodate as well.

Also check by using the exit recovery mode, if iTunes is not recognising the iPhone. I am sure you should be able to get past the screen you are on.


Message was edited by: HelunJ

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone shows a usb cable with the itunes logo and I plugged it in various amount of times and it still doesn't work. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.