3 Replies Latest reply: Nov 25, 2011 1:14 PM by Guysplace
Guysplace Level 1 (0 points)

Is there an e-mail address for Apple to get answers to questions on their products? From the company not a user forum. I have a Sony computer and several other Sony products and by e-mail I can get information on problems that I'm having from Sony. I've had the computer since 2003 and can still get answers. Does Apple have such an e-mail? What is it? I know they have a phone but I don't want to wait for an hour on hold just to wait for someone to pick up. If I can send an e-mail and get a reply within the same day or the next is fine.

iPhone 4S, iOS 5