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SubjectGinger Level 1 Level 1 (0 points)

I keep trying to back up my iPhone, but iTunes says my back up is corrupt and I need to delete the old one. I have googled the file path for iPhone back ups, and everyone says Mac HD>Users>USERNAME>Library>Application Support>MobileSync>Backups

All well and good, except I get to my username and I don't have a library folder. -.-


iPhone 4, iOS 5
  • Irakli Level 1 Level 1 (5 points)

    The Library folder is there, but it is hidden. To enter the folder, open Finder, press shift+cmd+g and type /Users/USERNAME/Library in the box that appears (replace USERNAME with your username).

  • lariva Level 1 Level 1 (0 points)

    C:\Users\username\AppData\Roaming\Apple Computer on Vista

     

    The AppData folder is hidden.

  • Chris CA Level 9 Level 9 (78,005 points)

    SubjectGinger wrote:

     

    I keep trying to back up my iPhone, but iTunes says my back up is corrupt and I need to delete the old one. I have googled the file path for iPhone back ups, and everyone says Mac HD>Users>USERNAME>Library>Application Support>MobileSync>Backups

    All well and good, except I get to my username and I don't have a library folder. -.-

     

    Don't delete backups through the Finder.

    Go to iTunes prefs > Devices, select a backup and click Delete.

  • chickiejcr Level 1 Level 1 (0 points)

    I am running lion 10.7.3

    I do not see User or Username ... or mobilesync

    Please help

  • Chris CA Level 9 Level 9 (78,005 points)

    chickiejcr wrote:

     

    I am running lion 10.7.3

    I do not see User or Username

    Correct. You will see whatever yoru username on the computer is.

     

    chickiejcr wrote:

     

    Please help

    Perhaps you could explain what you are trying to do...

  • chickiejcr Level 1 Level 1 (0 points)

    I ran backup from iTunes to back up my iPad. Once the backup is finished where is the backup file. I want to be able to restore from this backed up file.

  • Chris CA Level 9 Level 9 (78,005 points)

    chickiejcr wrote:

     

    I ran backup from iTunes to back up my iPad. Once the backup is finished where is the backup file. I want to be able to restore from this backed up file.

    As noted, they are stored in ~/Library/Application Support/Mobile Sync/ (where ~ is your user Home folder).

    But you do not need to access that folder to restore fromn a backup. iTunes will show you what backups you have.

     

    To Restore from a backup select the iPad, right click - Restore from backup and select the backup you want.

    Or select the iPad in ITunes, click on Restore and select Restore from backup and select the backup you want.

  • chickiejcr Level 1 Level 1 (0 points)

    What if I do an iPhone backup. Will it overwrite the iPad back up or is it smart enough to keep it separate?

  • Chris CA Level 9 Level 9 (78,005 points)

    Backups are for each device and date.

  • Steve Porritt Level 2 Level 2 (260 points)

    Just had a nasty experience with iTunes 10.6.3  -- it somehow deleted YouTube from both my and my son's iPads, and when I tried to restore mine from the backup, I only got back a few of the hundred or so apps I had on the iPad, none of them YouTube. Tried restoring from backup twice, both times with the same incomplete results. I ended up restoring and setting up the thing as a new iPad.  Grrr!

     

    Since it appears that the most recent backup (before restoring) was bad, I was wondering if I could use Time Machine to restore a backup from the previous day. I found the backups in Library/Application Support/Mobie Sync/Backup, and restored the entire Backup folder from the previous day (keeping both the restored folder and the original, and then moving the original to the desktop). But when I then launched iTunes, it listed backups from what appeared to be the orignal backups, including the several failed attempts at restoring.

     

    Is there some additional trick to getting the TM backups to appear?

     

    Thanks!

  • Chris CA Level 9 Level 9 (78,005 points)

    Steve Porritt wrote:

     

    Just had a nasty experience with iTunes 10.6.3  -- it somehow deleted YouTube from both my and my son's iPads,

    You cannot delete the YouTube app.

    Check Settings > General > Restrictions.

  • Steve Porritt Level 2 Level 2 (260 points)

    You cannot delete the YouTube app.

     

    Actually, I didn't. iTunes did.  I'm just trying to get it back. Still haven't tried restoring from the "found" earlier backups and am getting used to the "new" layout and acres of free space from having cleared out all the stuff I was no longer using. May just decide to leave it this way. As for the son's iPad, he says he's never used the YouTube app, anyway, so maybe we'll try -- carefully -- backing up the iPad and see what happens.

  • Chris CA Level 9 Level 9 (78,005 points)

    Steve Porritt wrote:

     

    You cannot delete the YouTube app.

     

    Actually, I didn't. iTunes did.

    Then let me rephrase it. TheYouTube app cannot be deleted buy you or iTunes.

    Search in the Spotlight screen.

    Tap the Home button, swipe left to right to search the iPad.

     

    Also, as previously mentioned, Check Settings > General > Restrictions and you will see it is disabled.

  • Steve Porritt Level 2 Level 2 (260 points)

    That's the issue. When I couldn't find YouTube in its usual spot, I did the Spotlight screen search. Nothing. Then I checked my son's iPad, also recently updated under 10.6.3. No YouTube there, either. Wife had not updated HER iPad in quite some time, and yes, she had the YouTube app.

     

    I didn't check Restrictions on any of the iPads, but then I didn't restrict YouTube. If it got restricted, then it is something that iTunes did, not me, not my son.

     

    And  then there is the issue of the corrupted backup. I didn't do that, either. There IS one other detail: I'm running the system that shall not be named (yet, and yes, it is legit), and perhaps that somehow affected iTunes' behaviors. It has certainly caused odd behaviors in other programs I use.

     

    But the point of my original post is, can I restore the iPad backups from Time Machine? If so, how? Any help would be greatly appreciated.

     

    In the meantime, I'll check my son's iPad to see if YouTube has been restricted.

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