4 Replies Latest reply: Nov 10, 2011 11:06 PM by AnaMusic
tigerfortune18 Level 1 (0 points)

I need help as I desperately need to use phone. what do I do?

  • AnaMusic Level 9 (57,110 points)

    See Here for

     

    Frozen or unresponsive iPhone

     

     

    Try this First... You will Not Lose Any Data...



     

    Turn the Phone Off... ( if it isn’t already )


     

    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


     

    Wait for the Apple logo to Appear and then Disappear...


     

    Usually takes about 15 - 20 Seconds... (But can take Longer...)

     

    Release the Buttons...


     

    Turn the Phone On...



  • omarpee Level 1 (5 points)

    Try plugging it in to power and hold the power and home button down simultaneously.

  • tigerfortune18 Level 1 (0 points)

    hi. thank you and Anamusic for your quick responses. the no battery light came on and it is charging, but does not look like it is taking a charge and will not turn on. should I just wait and how long and what should I do?

  • AnaMusic Level 9 (57,110 points)

    tigerfortune18 wrote:

     

    ... the no battery light came on and it is charging, but does not look like it is taking a charge and will not turn on. should I just wait and how long and what should I do?

     

    Give it at least 30 to 60 Minutes on Charge...

     

    Then try turning it on...