7 Replies Latest reply: Nov 14, 2011 11:24 AM by BDAqua
jnayak Level 1 Level 1 (0 points)

I recently bought a Canon Pixma 882 and it is connected via wireless link to a Linksys Wireless E4200 router.  My MacBook Pro is connected to the router.  I checked that the printer is connected to my router, I can access it from the browser using its IP address. I can see the Pixma in my printer list on the macbook, however when I try to print, I see the screen below and nothing prints.

 

printer_window.gif


MacBook Pro, Mac OS X (10.4.11)
  • 1. Re: Macbook cannot print to wireless pixma 882
    BDAqua Level 10 Level 10 (116,480 points)

    Did you set it up as a Canon IP printe or wahat?

     

    Might try these two...

     

    Mac OS X: About the Reset Printing System feature ...

     

    http://support.apple.com/kb/HT1341?viewlocale=en_US

     

    Might try Printer Setup Repair 5.1...

     

    http://www.fixamac.net/software/index.html

  • 2. Re: Macbook cannot print to wireless pixma 882
    jnayak Level 1 Level 1 (0 points)

    BDAqua,

     

    I did set it up as a default printer on the Canon IJ network, when that did not work I set it up as an IP printer, downloaded CUSP drivers that support the printer, but that did not work.

     

    I reset the printing system feature earlier this evening, but nothing changed.  Why use Printer Setup Repair 5.1? 

     

    On the console I get the following message:

    ------

    No log handling enabled - turning on stderr logging

    snmpget: Timeout

    snmpget: Timeout

    ----

     

    /var/log/cups/error.log shows:

    ---

    I [10/Nov/2011:22:59:16 -0800] Saving printers.conf...

    I [10/Nov/2011:22:59:16 -0800] Printer 'Canon_MX880_series__7C4D9AF98C20' started by ''.

    I [10/Nov/2011:22:59:16 -0800] Adding start banner page "none" to job 2.

    I [10/Nov/2011:22:59:16 -0800] Adding end banner page "none" to job 2.

    I [10/Nov/2011:22:59:16 -0800] Job 2 queued on 'Canon_MX880_series__7C4D9AF98C20' by 'jnayak'.

    I [10/Nov/2011:22:59:16 -0800] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 1922) for job 2.

    I [10/Nov/2011:22:59:16 -0800] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 1923) for job 2.

    -----

  • 3. Re: Macbook cannot print to wireless pixma 882
    BDAqua Level 10 Level 10 (116,480 points)

    Hmmm, snmpget: Timeout would suggest it's going out to CUPS & getting no answer. Is the above from CUPS or Canon ij driver?

     

    I'm not sure the CUPS driver works over wifi.

  • 4. Re: Macbook cannot print to wireless pixma 882
    jnayak Level 1 Level 1 (0 points)

    All the messages in the above mail (including the snmpget: Timeout) are when I use the Canon IJ driver

     

    Here are the messages when I use the CUPS driver

     

     

    console.log shows:

    ----

    No log handling enabled - turning on stderr logging

    snmpget: Timeout

    snmpget: Timeout

    ----

     

    /var/log/cups/error_log shows:

    ---

    [11/Nov/2011:22:24:34 -0800] Adding start banner page "none" to job 13.

    I [11/Nov/2011:22:24:34 -0800] Adding end banner page "none" to job 13.

    I [11/Nov/2011:22:24:34 -0800] Job 13 queued on 'L1' by 'jnayak'.

    I [11/Nov/2011:22:24:34 -0800] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 5857) for job 13.

    I [11/Nov/2011:22:24:34 -0800] Started filter /usr/libexec/cups/filter/rastertogutenprint.5.2 (PID 5858) for job 13.

    I [11/Nov/2011:22:24:34 -0800] Started backend /usr/libexec/cups/backend/lpd (PID 5859) for job 13.

    -----

    The Pixma makes several noises, i.e, the printer head moving back and forth, but no print out.

     

    BTW, I downloaded PrintRepair and ran it, nothing has changed.

  • 5. Re: Macbook cannot print to wireless pixma 882
    jnayak Level 1 Level 1 (0 points)

    Printer and Scanner works wirelessly, see solution below

  • 6. Re: Macbook cannot print to wireless pixma 882
    jnayak Level 1 Level 1 (0 points)

    I got the printer working, after talking to the Canon Rep.  I missed one tiny detail when I was setting up the printer. After getting the printer to recognize the router wirelessly, I had to get my MacBook Pro to recognize the printer: 

     

    Click on System Preferences

       Click on Print & Fax

         Click on "+" button

           Then click on "More Printers" button

                 When the menu comes up, it recognizes your printer, and in the box above you have to choose

                 Canon IJ Network  ( I had omited this step, and it was selected to Windows Printing, which was

                 incorrect)

    Once this is done the printer worked.

  • 7. Re: Macbook cannot print to wireless pixma 882
    BDAqua Level 10 Level 10 (116,480 points)

    Great to hear, thanks for the tip!