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Upgrade to 7.6 broke my network

I just upgraded my Aiport Extreme to firmware 7.6 and I'm unable to connect to it from any of my Lion or SL Macbooks.


Console tells me:


11-11-11 09:41:02,000 kernel: MacAuthEvent en1 Auth result for: 00:1c:b3:ae:c0:51 No Ack


And in the UI I get a timeout connecting to my network.


I'm now on the wired part of the network on the hunt for the older firmware to downgrade. Really disappointing!

MB PRO

Posted on Nov 11, 2011 12:56 AM

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Question marked as Best reply

Posted on Nov 11, 2011 3:56 AM

We had this issue as well.


We reverted to firmware 7.5.2 and then reinstalled 7.6 and freshly reset the wireless settings and it seems to work now. Annoying, but at least we are back up and running!


Best of luck!

162 replies

Nov 11, 2011 3:56 AM in response to Jeroen Wollaars

I had a similar problem after upgrading this morning.


Well, the UI message was the same, not sure about the Console messages.


Bizarrely after trying repeatedly, including rebooting computers, airport, etc. I left it for half and hour and came back the problem had disappeared and everything is now working fine.


I cannot explain what happened or why but my network is reliant on two Airport Express units to connect to the Time Capsule, i.e. ADSL Router -> Time Capsule -> Airport Express -> Airport Express -> MacBook Pro.


Perhaps it took a while to sort out the overlapping wireless networks which was a new feature of this version of the software.

Nov 11, 2011 6:41 AM in response to Jeroen Wollaars

FWIW, my update went smoothly.


My setup is:


Vista PC

XP laptop

ipad v1

ipod touch v2


3 Airports with ethernet connection (1 creates an N network)

2 AX units that connect to the N network created by an AX

1 AX that connects to a linksys wireless G network


All AX units are the newer N version


Remote app on all the portable devices continues to work


Airfoil still works


Didn't have to reset my network, it all worked without a glitch

Nov 11, 2011 1:32 PM in response to Jeroen Wollaars

It didn't even work when I connected a "fresh" Express to the Extreme (with wiresless disabled). The Express functioned as a bridge, so the Extreme did all the DHCP and stuff and I still received "No Ack". I've been doing quiet some networking with several Extremes and Expresses in a WDS network, never saw anything as strange as this.


What worked in the meanwhile: I put the Extreme in 802.11n 5 GHz mode. It's a temporary fix cause my iPhone4 doesn't support that. But at least it works again.


Thanks guys for your replies.

Nov 11, 2011 2:23 PM in response to Jeroen Wollaars

I updated to 7.6 and can only connect with some devices:


iPhone 4S (AT&T, iOS 5.0.1) - can connect

iPhone 4S (Verizon, iOS 5.0.1) - cannot connect


iPad 2 (iOS 5.0) - can connect

iPad 1 (iOS 5.0) - cannot connect


iPhone 4 (iOS 5.0) - can connect

iPhone 3GS (iOS 5.0) - can connect

AppleTV 2 - can connect

AppleTV 1 - can connect

MacBook Pro - can connect



Update: Downgraded to 7.5.2 and all devices can connect again.


Update 2: Re-upgraded to 7.6 and all devies can connect.

Nov 11, 2011 4:35 PM in response to Jeroen Wollaars

OK, after d*cking around with my wireless for most of the day after having done the 7.6 upgrade I was finally able to get everything working again by doing the following:


1. Upgraded all to 7.6

2. Reset Time Capsule and reconfigured. Note: If I tried selecting the "Allow network to be extended" checkbox, I would lose it again upon updating and have to reset once again.

3. Reset AEBS's, reconfigure, selected "Use ethernet to connect to and extend my existing network" (not sure if that is it verbatim, but you get the idea).

4. All working again, network extended again, in spite of NOT being able to select the "allow network to be extended" checkbox on the TC setup. just double checked with Airport Utility, and it did not autmatically become selected by virtue of adding on the AEBS's the way I did.


Works beautifully for me now - YMMV


< Edited By Host >

Nov 12, 2011 4:12 AM in response to Jeroen Wollaars

Hello all:


I am certainly not suggesting that the problems above did not occur.


I do want to indicate to others that read this thread that the 7.6 firmware update for my Airport Express worked properly (in my case). I only have two devices that connect wirelessly and both work just fine. The Express is used as a bridge. I did open the Airport utility and when it detected the update, I let it do its thing.


Barry

Upgrade to 7.6 broke my network

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