iphone 4 will not connect to wifi network

Question

iphone 4 will not connect to wifi network

Need help connecting my daughter's iPhone 4 (running iOS5) to my home WiFi network.

Correct iPhone MAC address has been input into router (it is set to reject non-authorised MAC addresses)

However, it doesn't ask for the correct authentication protocol (WPA2)

Requests passphrase but won't then connect - simply get message that iPhone "cannot connect".

Even tried a static IP (with correct subnet mask & router address) but no joy.

Does the iPhone 4 support WPA2-PSK [AES] ?

The router also has a "guest" network and iPhone won't connect to that either.

This time it asks for the authentication (WEP) but still won't connect when correct WEP passkey is entered.

ANY ideas??

My wifes iPhone 3GS connects to the same network with no problems whatsoever

Cheers

RB

iPhone 4, iOS 5

Posted on Nov 11, 2011 7:01 AM

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Answer 1

rimshaker

Level 3

520 points

Nov 11, 2011 8:43 AM in response to Rational Beef

Yes WPA2-AEM works fine. Static IP isnt necessary unless that's how your home network is set up.

Start by rebooting your wifi router just in case. In the wifi section of the phone, choose Other and try manually typing in the SSID and password. There should also be a Security option where you can choose WPA2.

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Answer 2

Nov 11, 2011 9:13 AM in response to rimshaker

Hi rimshaker,

Thanks for that reply. Will try re-booting the router althiugh I don't think that will sort it.

Trying to manually connect - no joy 😟

Re-booted router - still no joy 😟 😟

RB

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Answer 3

Nov 14, 2011 3:10 PM in response to Rational Beef

Hi folks,

SOLVED

iPhone 4 wasn't having any joy (and neither was my new 4s).

Tried turning OFF the security on the router, connecting the iPhones (yep, they connected OK) then turning on the security (WPA2-PSK [AES]) and both iPhones still connected.

So, it looks like this is the way to solve a non-connecting iPhone 4/4s with a Netgear WiFi router.

Hope this helps others with the same problem.

Regards

RB

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